Academic Assistant (Systems, Data & Quality Coordination)
Hà Nội (On-site)
Nghỉ trọn T7, CN
Hạn chót 15/11/2026
Đăng 27 ngày trước
Yêu cầu công việc
- Bachelor’s degree or higher in Information Systems, Business, Education, Data Analytics, Computer Science or a related field.
- At least 2 years of relevant professional experience, preferably in higher education or a similar environment.
- Experience with LMS/academic systems, preferably Canvas or equivalent.
- Strong skills in Excel/Power Query, Google Sheets, Power BI or Looker Studio.
- Experience with workflow automation, such as Microsoft Power Automate.
- Strong data management, reporting, organizational and project coordination skills.
- Excellent communication skills and ability to work independently and collaboratively with multiple stakeholders.
- Strong attention to detail and ability to handle confidential information appropriately.
- Experience in quality assurance, accreditation, documentation or compliance is desirable.
- Knowledge of SQL, Python, CMS/digital platforms and Generative AI is an advantage.
- Strong data-driven, digital, process improvement, quality and AI literacy mindset, with a high level of ownership and accountability.
Yêu cầu nên có
Experience in higher education or a similar environment Experience with Canvas or an equivalent system Experience in quality assurance, accreditation, documentation, or compliance Knowledge of SQL Knowledge of Python Knowledge of CMS or digital platforms Knowledge of Generative AI
Công việc cụ thể là gì?
The Academic Assistant (Systems, Data & Quality Coordination) supports the College of Arts and Sciences in academic administration, systems management, data reporting, quality assurance, process improvement, and digital capability.
POSITION RESPONSIBILITIES
- Academic Systems & Digital Platforms: Administer Canvas, Simple Syllabus, Digital Uni and other College digital platforms; manage course setup, templates, user access, workflows and provide user support/training.
- Data & Reporting: Manage and consolidate College data; develop dashboards and reports covering student enrolment, faculty workload, budget, surveys and key performance indicators; ensure data accuracy, consistency and timeliness.
- Quality Assurance & Accreditation: Coordinate the College QA framework, annual QA activities, surveys, evidence collection and accreditation submissions; monitor follow-up actions through completion.
- Process Improvement & Automation: Develop and maintain service-request systems, SOPs, templates and knowledge resources; identify and automate repetitive administrative processes using tools such as Power Automate.
- AI & Digital Capability: Support the responsible adoption of Generative AI; develop AI guidelines and resources, evaluate use cases, and provide training and support to staff.
- Knowledge Management & Business Continuity: Document key processes, systems and responsibilities; maintain critical knowledge and contingency arrangements to ensure continuity of operations.
- Stakeholder Coordination: Work closely with the Dean, Vice Dean, Central IT, Teaching & Learning, Institutional Research, QA, academic coordinators and faculty members.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:30 - 17:30 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gianQuyền lợi có gì?
Khác
The salary benefits are internationally competitive and commensurate with qualifications and experience.
