ASEAN Capability Development Manager

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1. Drive sales force effectiveness and capability improvement • Collaborating with each ASEAN business leads to understanding their specific team purpose & priorities to develop a clear roadmap of improvement • Competency frameworks – Own, manage & maintain the ASEAN competency frameworks to Identify training and development needs at all levels across all sales teams • Work closely with ASEAN countries’ sales capability manager in execution of capability development plans/objectives • Develop external benchmarking to ensure we reach the goal of providing high standard training programs 2. Sales process optimization • Own, lead & identify improvement areas of Sales Processes across ASEAN countries • Own the sales element of the AkzoNobel CSAT survey working with sales leads to improvement scores • Analyze existing sales processes and identify opportunities for improvement to increase efficiency and effectiveness. • Implement standardized sales methodologies and tools to streamline operations and improve customer engagement 3. Driving Excellent Execution through the principles of the AkzoNobel Advance Sales Academy (ASA) Way to Sell • Manage the full integration of the ASA Way to Sell within the sales functions of the business • Create and deliver ASEAN ASA Strategy that conforms with Global Commercial Excellence requirements • Liaise with the Global academy to ensure globally pushed learning programs are coordinated and implemented in a brilliant way • Maintain an understanding of the specific needs of our multi-channel customer base· • Act as the point of escalation for all queries and operation decisions related to the ASA Way to Sell and Excellent Execution • Lead and develop the ASA Steering Group • Create and deliver ASA Way to Sell programs for key members of Marketing, Shopper and Finance teams • Manage and report on ASA budget to Sales Leadership Team • Cấp bậc: Quản lý • Loại công việc: Toàn thời gian