[Bình Dương Cũ] [Aeon] Trưởng Quầy Thực Phẩm Chế Biến Sẵn và Bánh Mì

[BÌNH DƯƠNG CŨ - AEON BÌNH DƯƠNG NEW CITY] Trưởng Quầy Thực Phẩm Chế Biến Sẵn & Bánh Mì

1. Operations management

-    Supervise Group Leader(s) and General Staff to ensure:

•    Merchandise is fully replenished, in good conditions & quality.

•    All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.

•    Changing price label (if neccessary) is completed before store opens.

-    Verify and approve inventory orders raised by Group Leader(s).

-Understand clearly the work of the department to control loss through MU-MD, PAZero.

-    Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.

-    Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.

•    Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

•    Sales floor is kept clean & tidy

•    All backrooms are locked in good conditions

•    POP execution is carried out properly

•    Fire safety procedure is carried out properly

- Maintain FSH and 5S as the company rules

-    Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager.

2. Manpower management

- Plan Monthly Department ‘s duty roster and manpower schedule.

- Ensure sufficient manpower during business in ad-hoc situations.

- Monitor Supervisor(s), General Staff and Promoter’s attendance and attire.

- Approve duty roster, shift plan raised by Supervisor(s). 

- Be responsible for Supervisor(s) and General Staff’s performance.

- Take part in recruitment & selection activities for Division’s staffing.

- Motivate, training and develop staff in order to encourage their professional development.

- Identify potential staff for succession planning purposes.

- Build and promote team work spirit.

3. Sales and profit management

- Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.

- Breakdown the sales target given by Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.

- Overall plan and supervise the execution of promotion schemes.

- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.

- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.

4. Customer satisfaction

- Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs. 

- Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction

- Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.

5. Other tasks

- Be on duty and act as Store Manager when as Store Manager not present at work 

- Other tasks or responsibilities as assigned by direct Store Manager.

- Open & close store

• Cấp bậc: Quản lý • Loại công việc: Toàn thời gian