Business Development Support Staff

8 - 12 triệu VNĐ/tháng

Hồ Chí Minh (On-site)

Nghỉ trọn T7, CN

Hạn chót 12/12/2026

Đăng 6 giờ trước

Ít hơn 5 ứng viên

Yêu cầu công việc

REQUIREMENTS

  • Diploma or Bachelor's degree in any major, but technology-related field is preffered
  • 0-2 years experience in technical support or business development support is a plus
  • Strong customer service mindset, good problem-solving skills with attention to detail.
  • Intermediate proficiency in Excel
  • Intermediate proficiency in English
  • Basic troubleshooting skills for software and hardware.
  • Will be required to work from office fully, and travel as per business requirements

Yêu cầu nên có

Technology-related field 0–2 years of experience in technical support or business development support

Công việc cụ thể là gì?

JOB PURPOSE:

Deliver high quality bus travel experience by ensuring that all customer escalations from the central support team is resolved by working closely with the local field team and bus operators. The role will also provide Management Information System (MIS) support for the Country Head & Business Manager.

RESPONSIBILITIES

  • Ensure inventory and ticket pricing accuracy across platforms.
  • Set up and manage the GDS (Global Distribution System) for bus operators.
  • Work with internal teams to resolve system-related issues.
  • Assist bus operators with technical questions and support requests.
  • Handle product-related claims from bus operators.
  • Use tools like log analysis to diagnose and solve system issues.
  • Provide feedback to improve internal products and processes.
  • Perform other tasks as assigned by the management team.
• Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian

Quyền lợi có gì?

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