Commercial Executive

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- Role overview: LMC Agency is a Vietnam-based end-to-end eCommerce growth partner. We help brands grow on Shopee and TikTok Shop through full-stack services: store operations, marketplace advertising, fulfillment, compliance, and market research. Team of approximately 20 specialists. - Commercial Executive is the mid-level generalist IC (individual contributor) on the Commercial team. You run platform operations end-to-end for an assigned client portfolio: listings and catalogue structure, storefront, promotions and campaigns, platform ads, affiliate and creator, plus monthly performance reporting. You execute from playbooks, escalate exceptions, and operate without daily direction once ramped. - This role suits someone with 1-3 years of hands-on eCommerce operations experience who is ready to own accounts independently and build toward a deeper craft track (Senior Commercial Executive) or a managing track (Commercial Manager). Key responsibilities: 1. Listings and catalogue structure - Own product listing quality on Shopee and TikTok Shop: titles, attributes, images, pricing, stock, variant accuracy - Run your own keyword research for the categories you cover; identify which listings are slipping and why, and decide what to fix in each optimisation cycle - Design variant and combo structure for new catalogues, balancing findability against inventory manageability - Build new storefronts or overhaul existing ones: layout, collection order, buyer journey 2. Promotions and campaigns - Plan the platform campaign calendar by quarter; decide which slots to join and which to skip - Decide the promotion structure for each period: pick the mechanics, set the depth, avoid stacking discounts - Set up flash sales, vouchers, bundling, and add-ons from brief; run mega periods (9.9, 11.11, 12.12, Tet) on plan and within scope - Assess campaign invitations from the platform inside short windows with incomplete information 3. Platform ads - Build and launch Shopee Ads and TikTok Shop Ads campaigns from brief - Plan and pace budget weekly; monitor ROAS and CPC daily during active campaigns - Handle ads incidents yourself; read the data to change direction, not only to report numbers 4. Affiliate and creator - Select creators that fit the brand and design commission rates - Book and brief livestream sessions; track whether creators deliver against brief - Spot creators who do not deliver and act before the campaign is affected 5. Performance reporting and analysis - Build the monthly report from every source: ads, orders, buyers, account health, settlement - Resolve cases where two data sources disagree, and state the basis for the source you chose - Recommend specific next actions based on data, not just describe what happened; flag at-risk accounts early • Ngày làm việc: • Giờ làm việc: • Cấp bậc: • Loại công việc: