Customer & Dealer Service Junior Staff

Lương không công khai

Vĩnh Phúc (On-site)

Nghỉ trọn T7, CN

Hạn chót 21/11/2026

Đăng 21 ngày trước

Yêu cầu công việc

• Minimum 1 year of experience in Customer Service or related fields.

• Good English communication skills (especially listening & speaking).

• Proficient in reporting, PowerPoint.

• Strong analytical and logical thinking skills.

• Excellent communication and interpersonal skills.

• Strong phone handling skills and active listening skills.

• Customer-oriented mindset with adaptability to different personalities.

• Ability to multi-task, prioritize, and manage time effectively.

• Knowledge or experience in PR, Marketing, and Sales is a plus.

• Have key soft skills: listening, patience, positive attitude, problem-solving, confidence.

• Working location: Vinh Phuc.


*** BENEFITS:

• Working Hours: Monday to Friday; weekends off (Saturday & Sunday).

• Social insurance in accordance with the Labor Law.

• Health Insurance: 24/7 coverage.

• Annual health check-ups.

• Bonuses: 13th-month salary bonus, business performance bonus.

• Salary & Recognition: Annual salary increase, Outstanding Employee Award, Long-term Employee Reward.

• Leave Policy: 14 days of annual leave, plus 2 summer vacation days.

• Work Environment: European-standard workplace that respects individuals, ensures

occupational safety, and maintains transparent policies.

• Opportunities for training and career advancement to higher positions

Yêu cầu nên có

Knowledge or experience in PR, Marketing, and Sales

Công việc cụ thể là gì?

• Conduct customer surveys based on project requirements.

• Compile and submit accurate reports within the required timelines.

• Receive and respond to customer inquiries via hotline, email, Zalo, and other communication channels.

• Investigate and resolve customer complaints by identifying root causes, coordinating appropriate solutions, and following up until the case is fully resolved.

• Carry out other responsibilities as assigned by the team leader.

• Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian

Quyền lợi có gì?

Lương thưởng

Bonuses: 13th-month salary bonus, business performance bonus.

Bảo hiểm & sức khoẻ

Social insurance in accordance with the Labor Law.
Health Insurance: 24/7 coverage.
Annual health check-ups.

Cân bằng công việc-cuộc sống

Leave Policy: 14 days of annual leave, plus 2 summer vacation days.

Học hỏi & phát triển

Opportunities for training

Khác

Working Hours: Monday to Friday; weekends off (Saturday & Sunday).
Salary & Recognition: Annual salary increases
Work Environment: European-standard workplace that respects individuals, ensures occupational safety, and maintains transparent policies.