Customer Service And Documentations (Operator)
Quận 1, Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 15/11/2026
Đăng 6 ngày trước
Yêu cầu công việc
• College or Bachelor’s degree in Logistics, International Business, Foreign Trade, or related fields.
• Minimum 1–2 years of experience in freight forwarding or export–import documentation.
• Good command of English (both written and verbal).
• Chinese language proficiency is an advantage.
• Proficient in Microsoft Office and familiar with logistics management systems.
• Strong sense of responsibility, attention to detail, and ability to work under pressure.
• Excellent communication and problem-solving skills with a customer-oriented mindset.
Benefits:
• Competitive salary and performance bonus based on experience and capability.
• Opportunities for career development and training in an international working environment.
• Annual salary review and company trips.
• Full participation in social, health, and unemployment insurance according to Vietnam labor law.
• Friendly, professional, and supportive workplace culture.
Yêu cầu nên có
Chinese language proficiency
Công việc cụ thể là gì?
Key Responsibilities:
• Manage scheduling, dispatching, planning, tracking, and performance analysis.
• Monitor carrier service quality and ensure compliance with company standards and customer requirements.
• Receive and process inquiries and bookings from customers and overseas agents.
• Handle both export and import sea/air freight operations, including documentation, customer communication, and data input in the system.
• Issue and manage shipping documents such as Booking Note, MBL/HBL, AMS/ACI/ E-manifest, Shipping Advice (export), D/O, Arrival Notice (import), Debit Note, and Job Costing,…
• Track and monitor shipment status until final delivery at the destination.
• Maintain and enhance professional relationships with customers, providing timely support and solutions.
• Coordinate and supervise subcontractors and service providers during shipment handling.
• Prepare and submit reports to management as required.
• Support other sales or service-related tasks as assigned by management.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gianQuyền lợi có gì?
Lương thưởng
Performance bonus based on experience and capability
Bảo hiểm & sức khoẻ
Full participation in social, health, and unemployment insurance according to Vietnam labor law
Học hỏi & phát triển
Opportunities for career development and training in an international working environment
Khác
Competitive salary based on experience and capability
Annual salary review
Friendly, professional, and supportive workplace culture
