Hà Nội (On-site)
Nghỉ trọn T7, CN
Hạn chót 28/10/2026
Đăng 9 ngày trước
Ít hơn 20 ứng viên
• Bachelor’s degree, Diploma, or equivalent qualification in IT, Hardware, Electronics, or a related field
• At least 1 year of experience in a similar technical/service position is preferred
• Basic knowledge of automation is an advantage for candidates.
• Basic to good communication skills in English
• Good technical problem-solving and troubleshooting skills
• Customer-oriented, proactive, and eager to learn
• Good communication and teamwork skills, with the ability to work independently
• Interested in Japanese culture and working in a Japanese company
• Willingness to travel to customer sites and business trips when required.
Benefits:
• Competitive salary package with attractive bonus scheme and company benefits
• Allowances: gasoline, lunch, and business allowance
• Full social insurance in accordance with Vietnamese Labor Law
• Additional healthcare insurance with Bao Viet Insurance
• Annual health check-up
• 12+ days of annual leave
•13th-month salary & KPI bonus
• Company trips, year-end party, and other internal activities Professional and dynamic working environment with training opportunities.
Company: SATO Vietnam Solutions Co., Ltd – Representative Office in Hanoi
Location: Duy Tan, Cau Giay District, Hanoi
Working Time: Monday – Friday, 8:00 AM – 5:00 PM
We are seeking a qualified and customer-oriented Customer Service Engineer to join our Hanoi office. The successful candidate will be responsible for providing technical support, installation, maintenance, and customer service for SATO printers and related products, while working closely with Sales and Software teams to ensure customer satisfaction.
Key Responsibilities:
• Support Sales and Software teams in conducting printer demonstrations at customer sites
• Perform printer quality control (QC) and technical checks at the office
• Install new printers at customer sites and provide customers with guidance on printer operation and usage
• Provide technical support and troubleshoot printers, scanners, and related equipment
• Conduct on-site printer maintenance and regular service activities
• Support sales activities for maintenance contracts and spare parts
• Propose and negotiate maintenance contract conditions with customers when required
• Prepare technical presentations and provide product-related explanations for internal and external purposes
• Prepare service reports and other technical reports as required by the team leader or manager
• Giờ làm việc: 09:00 - 17:00 • Cấp bậc: Nhân viên (executive)Nếu bạn đang tìm kiếm vị trí Customer Service Engineer tại Hà Nội, đây là cơ hội làm việc tại Sato Vietnam Solutions Co., Ltd với mức lương cạnh tranh và môi trường làm việc chuyên nghiệp. Ngoài tin tuyển dụng này, Upzi còn cập nhật nhiều việc làm cùng lĩnh vực và địa điểm mỗi ngày.
Bonuses: 13th-month salary, KPI-based bonus, Mid-term bonus, Celebration bonus
Full insurance coverage as regulated by Vietnam Labor Law and additional company health insurance provided by Bao Viet
Annual health check-up
12+ days of paid leave per year
Team Activities & Events: Company trip & Year-end party & Various company-hosted events throughout the year
Attractive salary and benefits package, including Gasoline and lunch, phone allowances
14 - 18 triệu VNĐ
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