
Quận Ngô Quyền, Hải Phòng
Nghỉ trọn T7, CN
Hạn chót 16/10/2026
Đăng 6 ngày trước
- Bachelor’s degree in Business Administration, Economics, Law, or a related field. - Minimum 2 years of experience in customer service, account management, or client-facing roles. - Experience in industrial real estate, investment projects, or working with foreign investors is a strong advantage. - Excellent command of English, both written and spoken. - Chinese language skills are a plus. - Strong communication and interpersonal skills, with the ability to work effectively with international clients. - Good understanding of investment procedures and regulatory frameworks in Vietnam is preferred. - Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. - Problem-solving mindset with strong analytical skills and attention to detail. - Proactive, customer-oriented, and able to work independently.
Chinese language skills are a plus. Understanding of investment procedures and regulatory frameworks in Vietnam is preferred.
A. Client Onboarding & Investment Support - Advise clients on Investment Registration Certificate (IRC) and Enterprise Registration Certificate (ERC) procedures, including documentation, timelines, and application processes. - Coordinate submission, follow-up, and delivery of granted certificates, including translation where required. B. Post-Licensing & Operational Support - Support clients after IRC/ERC issuance on procedures such as construction permits, import/export, taxation, and other regulatory requirements. - Maintain and update a database of relevant service providers (contractors, consultants, hotels, etc.) to support client needs. - Monitor and update internal teams and clients on new laws and regulations affecting investment and operations. C. Contract & Service Management - Support drafting, reviewing, and negotiating various agreements. - Follow up on Land Use Right Certificates (LURC). - Coordinate internally and externally to ensure timely execution and compliance of contracts. D. Client Relationship Management & Coordination - Act as the main coordinator for client construction and operational activities, in collaboration with Sales Executives. - Conduct regular client visits to maintain strong relationships and provide timely support. - Take full ownership of customer issues, claims, and requests, ensuring prompt follow-up and resolution. - Keep Customer Relationship Management (CRM), Smartsheets, and Enterprise Resource Planning (ERP) systems updated with accurate client data, status, and reports. - Stay informed about clients’ business activities and relevant market developments. E. Customer Experience & Business Development Support - Organize and conduct bi-annual customer satisfaction surveys and propose improvement actions. - Identify upselling and cross-selling opportunities among existing clients for additional services. - Participate in organizing customer events. • Ngày làm việc: • Giờ làm việc: • Cấp bậc: • Loại công việc:
Nếu bạn đang tìm kiếm vị trí Customer Service Executive – 12-Month Temporary Contract tại Quận Ngô Quyền, Hải Phòng, đây là cơ hội làm việc tại Deep C Industrial Zones với mức lương cạnh tranh và môi trường làm việc chuyên nghiệp. Ngoài tin tuyển dụng này, Upzi còn cập nhật nhiều việc làm cùng lĩnh vực và địa điểm mỗi ngày.
PVI Health Insurance & annual medical check-up
12 days of annual leave & company-provided laptop
Annual trips, team building, sports clubs & company events (Family Day, Sports Day, BFest, Year-End Party)
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