Customer Service - Ưu tiên Nữ

Lương không công khai

Quận Cầu Giấy, Hà Nội (On-site)

Nghỉ trọn T7, CN

Hạn chót 22/11/2026

Đăng 20 ngày trước

Rất đông ứng viên

Yêu cầu công việc

Vietnamese Nationality, Female age from 25 - 35 years old

Experience & Expertise:

  • Proven experience working as a Customer Service.
  • Experience working in trading, Import-Export, or logistics. High preference is given to candidates with experience handling electronics, machinery, or equipment.
  • Deep understanding and solid knowledge of import-export procedures, documentation, and freight forwarding.

Language & Skills:

  • English: Fluent in 4 skills (Listening, Speaking, Reading, Writing) to directly process documentation and communicate smoothly with international partners and customers.
  • Problem-solving skills: Agile and tactful in handling customer complaints or arising logistics incidents.
  • Computer skills: Proficient in MS Office (especially Excel) and order management/ERP software (if applicable).

Job Benifits:

  • An international, professional working environment with regular use of English.
  • Full insurance benefits (Social, Health, and Unemployment Insurance) in accordance with the Labor Law.
  • Other benefits: Periodic health check-ups, annual company trips, etc.

CV Request: English

Yêu cầu nên có

Experience handling electronics, machinery, or equipment

Công việc cụ thể là gì?

Job Description

Responsible for managing and directing all activities of the Customer Service department, ensuring smooth order processing, import-export, and delivery operations. Collaborating closely with teamate and other departments to optimize operational processes and financial/revenue reporting.

Responsibilities:

Order & Delivery Management

  • Receive purchase orders, closely monitor inbound shipment schedules, and proactively plan warehouse arrangements.
  • Plan, organize, and coordinate delivery schedules for customers, ensuring compliance with committed timelines.
  • Verify information and issue invoices to customers.
  • Directly receive and resolve customer requests, inquiries, or arising issues during the delivery process.

Team Management & Internal Operations

  • Control and take responsibility for internal tasks: reconciling accounts payable with suppliers, performing month-end closing procedures, and preparing complete and accurate bank payment documentation.

Data Management & Reporting

  • Continuously monitor order statuses, update inventory levels, and generate reports tracking the flow of goods.
  • Coordinate closely with the Sales and Finance departments to provide data, cross-check figures, and execute reports related to business activities and periodic revenue.
  • Consolidate, analyze data, and complete regular departmental performance reports (Monthly / Quarterly / Yearly) for submission to the Board of Directors.
• Ngày làm việc: T2 - T6 • Cấp bậc: Nhân viên (associate) • Loại công việc: Thời vụ

Quyền lợi có gì?

Lương thưởng

To have allowances and bonus yearly up to performance

Bảo hiểm & sức khoẻ

To be joined insurances as law

Văn hoá công ty

To join.company trips domestic and oversea yearly

Khác

To have allowances and bonus yearly up to performance