Yêu cầu công việc
- At least 6 to 8 years of experience in analytics, research, insights, product operations, market intelligence, content operations, strategy operations, or related functions.
- At least 2 years of direct people management experience.
- Proven experience building or scaling a team, function, process, or operating model.
- Strong ability to coach team members and develop their judgment, ownership, and communication.
- Strong ability to turn complex or ambiguous signals into clear insights, decisions, and recommendations.
- Good data sense with the ability to identify trends, challenge assumptions, and determine what matters.
- Strong business judgment and comfortable making decisions with incomplete information.
- Able to build structured processes and standards that teams can consistently adopt.
- Strong experience working with stakeholders across different functions.
- Excellent written and verbal communication skills, particularly when working with senior stakeholders.
- Comfortable managing competing priorities and influencing stakeholders across different functions.
- Comfortable working with dashboards, spreadsheets, admin tools, Jira, Notion, or similar tools.
- Familiarity with SQL, BI tools, PostHog, Looker, or similar analytics tools is an advantage.
- Experience in multi-market consumer platforms, marketplaces, e-commerce, fintech, digital content platforms, entertainment, or app-based products is preferred.
- Exposure to product analytics, user research, catalog/content operations, competitor intelligence, or strategy operations is a plus.
- Experience with product taxonomy, content metadata, portfolio segmentation, or market playbooks is advantageous.
Yêu cầu nên có
Experience in multi-market consumer platforms, marketplaces, e-commerce, fintech, digital content platforms, entertainment, or app-based products.
Exposure to product analytics, user research, catalog/content operations, competitor intelligence, or strategy operations.
Experience with product taxonomy, content metadata, portfolio segmentation, or market playbooks.
Công việc cụ thể là gì?
Key Responsibilities:
1. DX Pillar Leadership & Team Management
- Lead and develop a team of analysts or specialists within one DX pillar.
- Define the pillar’s scope, operating rhythm, standards, and expected outputs.
- Establish clear team priorities, workflows, and recurring processes.
- Coach team members to strengthen judgment, analysis, communication, and ownership.
- Support hiring, team structure, specialization, and growth planning as the function expands.
2. Insights & Decision Support
- Translate user, product, market, operational, or business signals into clear and prioritized recommendations.
- Build recurring reports, reviews, and decision frameworks that enable consistent, decision-ready outputs.
- Identify important trends, risks, gaps, and opportunities and communicate their implications to leadership.
- Represent the pillar in DX leadership reviews and cross-functional discussions.
3. Operational Excellence & Standards
- Build scalable processes, operating models, and standards that improve the quality and consistency of team outputs.
- Establish recurring operating rhythms and frameworks that can be adopted across brands and markets.
- Continuously improve workflows, reporting processes, and analytical approaches based on business needs.
- Ensure the team maintains high standards for accuracy, clarity, and actionable recommendations.
4. Cross-Functional Collaboration
- Partner closely with Product, Market, Operations, Data, Design, Tech, and other DX teams.
- Translate business questions and stakeholder needs into structured analysis, research, and recommendations.
- Manage stakeholders with competing priorities and ensure alignment on objectives and expected outcomes.
- Escalate risks, gaps, and opportunities with clear context and recommended actions.
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