E-commerce Support (06 months)
Quận Hải Châu, Đà Nẵng (On-site)
Có làm T7
Hạn chót 26/11/2026
Đăng 16 ngày trước
Yêu cầu công việc
Knowledge:
Basic understanding of Vietnam’s e-commerce landscape and online shopping platforms.
Basic understanding of order fulfillment and delivery processes is an advantage.
Basic knowledge of marketplace operations such as Shopee, TikTok Shop and Lazada is preferred.
Skill:
Order processing and fulfillment.
Customer service and online communication.
Basic product consultation / selling skills.
Marketplace Seller Center: Shopee, TikTok Shop, Lazada.
Microsoft Office, especially Excel.
Time management and task prioritization.
Basic coordination and problem-solving skills.
Behavior:
Focus in detail
High accountability
Hardworking
Transparent communication
Working location:
Hồ Chí Minh, Hà Nội, Đà Nẵng and Cần Thơ
Yêu cầu nên có
Basic understanding of order fulfillment and delivery processes Basic knowledge of marketplace operations such as Shopee, TikTok Shop, and Lazada
Công việc cụ thể là gì?
Working location:
Hồ Chí Minh, Hà Nội, Đà Nẵng and Cần Thơ
Purpose of Position:
Support daily end-to-end e-commerce operations, including order processing, packing, delivery coordination and customer service.
Ensure customer orders are processed accurately and on time across e-commerce platforms.
Provide responsive customer support through online channels, including product consultation, order inquiries and after-sales support.
Coordinate with internal teams and logistics partners to ensure smooth order fulfillment and minimize operational issues.
Operation Network:
Coordinate with Demand/ Warehouse to ensure ensue stock availability for daily order fulfillment.
Communicate with customers daily regarding product inquiries, orders, delivery and after-sales support.
Coordinate with delivery partners / internal logistics teams for order pickup and delivery.
Work with the E-commerce team to support marketplace operations and promotional activities when required.
• Ngày làm việc: T2 - T7 • Giờ làm việc: 08:30 - 17:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian
