Engineer, Technical Services (Semiconductor Electronics)
Quận Đống Đa, Hà Nội (On-site)
Nghỉ trọn T7, CN
Hạn chót 03/12/2026
Đăng 9 ngày trước
Ít hơn 5 ứng viên
Yêu cầu công việc
Functional skills and knowledge:
- Strong problem-solving, troubleshooting, and follow-up skills.
- Good understanding of industrial equipment, control systems, and technical service processes.
- Good command of English, both written and spoken. Japanese, Korean, or Chinese language capability is an advantage.
Education:
- Diploma or Bachelor's Degree in Engineering or related technical disciplines.
- Electronics and Electrical Engineering background is preferred.
Work experience
- Minimum 2-3 years of experience in technical service, field service engineering, equipment maintenance, or related engineering roles.
- Experience in SMT, dispensing machines, semiconductor equipment, or process industries is highly desirable.
- Proven experience in installation, commissioning, maintenance, and customer support for industrial equipment is preferred.
Yêu cầu nên có
Japanese, Korean, or Chinese language capability Electronics and Electrical Engineering background Experience in SMT Experience with dispensing machines Experience with semiconductor equipment Experience in process industries Experience installing industrial equipment Experience commissioning industrial equipment Experience maintaining industrial equipment Experience providing customer support for industrial equipment
Công việc cụ thể là gì?
Job summary:
As an Engineer, Technical Services, you deliver expert technical support that enables customers to maximize the performance and reliability of their systems throughout the full equipment lifecycle. Your hands-on expertise and customer-focused approach directly strengthen DKSH's after-sales service capability and deepen long-term client partnerships.
General responsibilities:
- Guide customers and provide technical consultancy and assistance regarding installation, commissioning, operation, maintenance, and troubleshooting of control systems and equipment.
- Perform on-site technical service activities to ensure optimal equipment performance, reliability, and customer satisfaction.
- Prepare progress reports, service reports, and timesheets accurately and on time for each assignment.
- Work closely with Sales and other departments to promote technical solutions and support customer requirements.
- Build and maintain strong professional working relationships with customers and act as a trusted technical partner.
- Support the achievement of annual service targets and contribute to business growth through quality service delivery.
- Provide technical guidance and training to customers when required.
- Perform administrative duties and other tasks assigned by the Sales Supervisor and Service Leader.
• Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gianQuyền lợi có gì?
Lương thưởng
13 payment + Performance bonus
Bảo hiểm & sức khoẻ
PTI
Học hỏi & phát triển
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