Head Of Sales Training & Development
Hà Nội (On-site)
Nghỉ trọn T7, CN
Hạn chót 06/12/2026
Đăng 6 ngày trước
Yêu cầu công việc
- Bachelor’s degree or above in Business Administration, Finance, Insurance, Human Resources, Education, or a related discipline.
- Minimum 10 years of relevant experience in sales training, learning and development, sales capability development, or sales support, preferably within insurance, bancassurance, banking, or financial services.
- At least 5 years of leadership experience managing a training or sales capability function, including strategy, team development, governance, and budget management.
- Proven experience in building and developing training teams and delivering large-scale capability programs for nationwide sales organizations.
- Strong expertise in sales training, competency frameworks, learning pathways, coaching, and capability development.
- Strong leadership, stakeholder management, influencing, planning, execution, change management, and problem-solving skills.
- Good written and spoken English, with strong PowerPoint, Excel, and project management skills.
- Experience with LMS, blended learning, learning analytics, and AI-enabled learning solutions is an advantage.
Yêu cầu nên có
Relevant experience within insurance, bancassurance, banking, or financial services Experience with LMS Experience with blended learning Experience with learning analytics Experience with AI-enabled learning solutions
Công việc cụ thể là gì?
Department: Bancassurance
Reports to: Chief Bancassurance Officer (CBO), Vietnam
Role Overview
Lead the sales training and capability development strategy for BIDV MetLife’s Bancassurance sales force and BIDV distribution network. Build a strong training team and scalable learning and coaching solutions to strengthen sales capability, productivity, sales quality, customer experience, and sustainable business growth.
Key Responsibilities
- Training Strategy & Planning: Develop and execute nationwide sales training and capability development plans aligned with business priorities, channel needs, and identified capability gaps.
- Curriculum & Capability Development: Design and standardize competency frameworks, learning pathways, training programs, and certification standards for frontline sales teams, sales managers, and relevant BIDV customer segments.
- Trainer Development & Management: Build and lead a high-performing training team through effective recruitment, development, performance management, Train-the-Trainer programs, and trainer certification standards.
- Sales Capability & Coaching: Implement capability assessments, coaching frameworks, and targeted interventions to strengthen sales effectiveness, management capability, sales quality, and customer experience.
- Digital & Blended Learning: Drive effective use of LMS, blended learning, digital platforms, and AI-enabled learning solutions to improve learning accessibility, scalability, and effectiveness.
- Stakeholder Partnership: Partner closely with BIDV, Bancassurance and channel leaders, MetLife regional/global teams, and external providers to identify capability needs and deliver relevant learning solutions.
- Governance & Business Impact: Manage the training budget and governance, ensure compliance with regulatory and internal requirements, and measure learning effectiveness, ROI, and impact on sales and business performance.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Giám đốc trở lên • Loại công việc: Toàn thời gianQuyền lợi có gì?
Lương thưởng
Competitive income, performance-based bonus, recognition programs
Bảo hiểm & sức khoẻ
Healthcare plan for employee and family, paid leave ≥ 18 days, dynamic and flexible working environment, strong team spirit
Học hỏi & phát triển
Ongoing professional training, clear career path, development opportunities
