IT Business Analyst

Job Summary:

IT Business Analyst (Data Analytics) is responsible for leading the analysis, functional design, and verification of Data/BI solutions (Data Warehouse, Data Integration, Power BI/Reporting) to ensure business requirements are translated into high-quality, compliant, and reliable data products. This role bridges business stakeholders and technical teams to deliver data-driven insights, standardize definitions and KPIs, and improve operational efficiency through data governance and continuous improvement.

Key Responsibilities:

IT Solution:

- Lead the delivery of Data/BI solutions by analyzing business needs and defining functional requirements for data products (reports, dashboards, datasets, DWH objects).

- Translate business requirements into clear, complete, and verifiable specifications (FS/TS/UC).

- Act as the functional lead and solution owner for Data Analytics initiatives, ensuring correct implementation by delivery parties.

- Ensure Data/BI solutions deliver measurable business value and align with NSRP IT strategy, policies, and governance.

- Proactively identify optimization and improvement opportunities (self-service analytics, reusable datasets, automation).

- Contribute domain knowledge and best practices to improve Data/BI roadmap and adoption.

Demand Management:

- Lead requirement clarification workshops with business stakeholders to define scope, KPIs, definitions, and reporting needs.

- Verify approved demands are accurately translated into solution scope, functional specs, and delivery plan.

- Provide functional effort estimation and impact analysis to support demand prioritization and planning.

Design:

- Collaborate with solution architects and data engineers to define data architecture approach, data flows, and target data model.

- Review and validate data modeling and integration designs to ensure: functional completeness, data integrity, performance, and maintainability.

- Ensure alignment with enterprise data standards (naming, KPI definitions, master data, reference data).

Security & Compliance:

- Ensure Data/BI solutions comply with internal controls, audit requirements, and IT security policies (access control, segregation of duties).

- Embed compliance and control requirements into functional design, data access, and reporting design

- Verify compliance through functional validation and testing; ensure traceability and audit-ready documentation.

Solution Delivery

- Lead and coordinate functional testing activities (including SIT/UAT planning, test cases, execution support, sign-off).

- Validate delivered Data/BI solutions against requirements, KPI definitions, and acceptance criteria; confirm solution correctness.

- Oversee go-live readiness: data reconciliation, user guidance, training, and hypercare support after go-live.

- Manage issues/defects during delivery and post go-live; support root-cause analysis and corrective actions with data owners/stewards.

MSP:

- Govern MSP activities related to Data Analytics solution delivery and support.

- Ensure MSP deliverables meet approved designs, quality standards, and SLAs

- Oversee solution handover, documentation completeness, and knowledge transfer.

- Act as escalation point for major functional issues impacting Data Analytics domain.

System Modernization:

- Lead Data Analytics functional activities for system upgrades, migrations, and modernization initiatives.

- Define functional requirements and acceptance criteria for legacy replacement/technology refresh.

- Validate migrated/modernized solutions to ensure business continuity, data accuracy, and compliance.

Procurement & Budgeting:

- Develop functional inputs for SOW, technical specifications, and procurement documents related to Data/BI solutions.

- Support annual IT budgeting for Data/BI domain: estimate costs, validate business justification, track budget usage if required.

Reporting & Documentation:

- Maintain full functional documentation set (FS/TS/Use Cases/Data Flow/Data Mapping/Test Evidence/Release Notes).

- Provide periodic status reports (weekly/monthly) and ad-hoc updates to stakeholders and management.

- Ensure documentation supports audit readiness, MSP handover, and long-term operation.

Policy & Procedure:

- Apply and follow IT governance, change management, and solution delivery procedures across all Data/BI initiatives.

- Identify opportunities to improve Data/BI development practices, governance effectiveness, and standards adoption.

Team Development & Capability Building:

- Continuously develop expertise in Data Analytics, DWH, and reporting best practices.

- Share functional knowledge and best practices with other BAs, DA/DE teams; support knowledge transfer and coaching.

Project Management:

- Ensure functional deliverables meet agreed scope, quality, and timeline; manage functional risks/issues and escalate when required.

- Support prioritization and coordination across multiple stakeholders to resolve conflicts and ensure delivery.

Other tasks assigned by Manager and other superiors

• Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian