Operational Risk Management Center Director
Lương không công khai
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 27/11/2026
Đăng 15 ngày trước
Ít hơn 20 ứng viên
Yêu cầu công việc
- University Graduate, major: Banking, Finance or other related majors.
- At least 10-15 years working experience with at least 7 years in operational risk management.
- Have experience to manage team with team size from 30 or more people is a plus.
- Understanding of products, processes of consumer finance company, banking, especially related to consumer lending and credit card authorization are advantage.
- Practical experience in conducting operational risk assessments and control evaluations
- Applied knowledge in detecting and preventing fraud incidents and vulnerabilities.
- Experience on implementing Face Recognition solution and KYC verification.
- Experienced in running ORM program/tool as RCSA.
- Experienced in building and monitoring KRI
- Knowing about methods of analyzing and handling operational risk incidents
- Hands-on involvement in developing, testing, and updating BCP plans
- Practical implementation of information security measures in operational settings is preferred
- Worked actively with management teams to integrate risk policies into daily operations
- Generated actionable reports to support decision-making process
- Strong analytical, problem solving and decision-making
- Good communiation and Know how to manage the conflict with business units
- Leadership skills and team motivation are essential
- Fluent in English
Yêu cầu nên có
Practical experience implementing information security measures in operational settings
Công việc cụ thể là gì?
- Establish, propose and implement policies, procedures, standards and tools of ORM at VPB SMBC FC
- Update and improve regulations as well as tools, indicators of ORM
- Establish, propose and implement policies, procedures, standards and tools relevant to fraud management, Third Party Risk & agent code management.
- Develop Policies of Business Continuity Management (BCM) in line with strategy, Risk management framework and Operational risk management policy of VPB SMBC FC.
- Cooperate with Business Unit review and assess current key process, activities of VPB SMBC FC as well as new/ update processes and initiatives before launching, to ensure key risks be identified and have proper risk controls.
- Collect OR incidents, works with Business Unit assess severity, impacts of risk events and ensure having proper risk mitigation plan.
- Be responsible reports related to fraud management and operational risk management for BOM, BOD, Risk Committee.
- Organize the periodic meetings of ORM Council and Anti Fraud Council.
- Cooperate with third party management unit to carry out due diligence check before signing cooperation contract as well as monitoring implementation of BU in Third Party Risk Management regulation.
- Build and manage process, system to receive, investigate suspicious fraudulent/fraud complaints in credit granting process at VPB SMBC FC.
- Organize the investigation process, cooperate with Security Center to complete investigation report, then confirm fraud and loss (if any), suggest necessary actions to handle fraud cases.
- Coordinate with Security Center and relevant Units to finalize fraud handling measures, ensure properly handling any case having violation or fraudulence.
- Organize implementing system, process and alert tools to prevent and detect fraudulent activities in lending and credit card transactions.
- Develop and implement procedures for eKYC verification to prevent the identity fraud and comply with anti-money laundering in lending activities.
- Work with vendor and related units to enhance solutions supporting for continuous quality enhancement on eKYC verification to prevent identity fraud.
- Organize monitoring and controlling quality of Facial Recognition check and eKYC process, response issues found in process for continuously improvement.
- Cooperate with related units to implement the screening against AML list on customers during lending process and reporting as regulation.
- Control quality of suspicious card transaction verification during monitoring process.
- Monitor activities on suspicious fraudulent devices & make necessary calls with customers to collect investigation information.
- Monitor transaction approval and authentication process, cooperate with related units to implement necessary actions to support compliance on card transaction authorization and authentication within assigned scope.
- Develop tools, rules, indicators to detect and prevent fraud related to card transactions and mobile apps.
- Establish, propose and implement framework, policies, procedures, standards and tools of information risk management
- Coordinate with relevant Units to define and set up the matrix of access rights for all information systems, database of VPB SMBC FC.
- Control risk of the movement of information, data for both within VPB SMBC FC and to outside.
- Regularly or irregularly implement information risk assessment.
- Supervise staffs of Center
Quyền lợi có gì?
Lương thưởng
2-4 months salary bonus
Bảo hiểm & sức khoẻ
Premium Healthcare Insurance
