Operations, Air Export (Freight Forwarder, Hanoi)

Công việc cụ thể là gì?

• Compliance Check • Create (EXPORT) Booking • Plan Shipment Routing • Release credit limit / risk • Customer/internal Interaction • Discrepancy Handling • Perform Known Consignor • Approve Top Line Gross Profit • Communication of operational requirements towards internal functions • Interaction with pricing desk airfreight (carrier pricing) • Maintenance of ad-hoc quotation • Quality Deviation Login and Follow up • Process operational reporting to customer • Coordinate and communicate surveys • First point of contact for claims process • Schedule pickup • Schedule self-delivery • Scan documents • Follow up on pickup, self-delivery, linehaul/Dryage (during non office hours + unavailability of CM + Transport coordinator) • Ensure correctness of data and Issue AWB • Issue customer invoice • Perform uplift control • Support discrepancy & damage handling • Coordination with internal partner & external supplier • Ensure PUP (or is Local Transport Coordinator in charge?), (REW – warehouse) & ATD setting • Organize export customs clearance with broker / customs function • Lebelling • Cargo security status • Entering / monitoring of Cargo iQ events/ specific customer events • Monitor cost control (Comparison cost elements versus sales items) • Issue internal vouchers (intra- and inter company invoicing) • Monitor and manage carrier messaging / advanced manifest submissions • Execute pre-advice submission • Maintenance / Update of flight schedule • Book with carrier • Confirm the bookings against flight schedule. • Branch to Gateway Operations – Create optimized ULD Plan • Finalize Pouch/ Documents for carrier and destination • Book Linehaul from origin branch to hub/gateway warehouse / airport Terminal / carrier • Finalize MAWB • Hub Export Process – Perform goods receipt and check condition of goods Transport related storage agent job • Ensure correctness of data and Issue AWB • Ad-hoc allotment booking with carrier based on existing allotment • Responsible for all the connecting flights and cargo uplift until it reaches the destination • Communicate to branches any changes to flights • Maintenance of allotment details in TANGO and or RCM • Monitor and manage carrier messaging / advanced manifest submissions • Confirm departure and ATD • Provide net achieved rate • Able to cater to special handling requirements. • Scan documents • Set ATD/ATA Event • Check DEP/ARR/NFD Event (on carrier Website) • Daily check of ATD vs DEP and ETA vs ARR deviation • Check e-Archive for missing documents and upload missing documents. • Cấp bậc: • Loại công việc: