
Quận Phú Nhuận, Hồ Chí Minh
Nghỉ trọn T7, CN
Hạn chót 11/10/2026
Đăng 12 ngày trước
Ít hơn 20 ứng viên
- Minimum 2 years of relevant IT working experience in the In Vitro Diagnostics (IVD) field. Candidates from other industries will not be considered. - Bachelor’s Degree in Information Technology, Computer Science. - Hands-on experience with SQL Server and/or Oracle. - Good understanding of IT systems and healthcare IT environments. - Basic understanding of hospital IT environment and system integration. - Ability to work under pressure and manage multiple priorities.
- Experience with LIS/HIS system and HL7 integration. - Basic application knowledge in hematology, hemostasis, urinalysis, immunology, or biochemistry.
• To provide application and technical support on HCLAB software, hardware, and solution. • To ensure system stability, data integrity, and customer satisfaction, and to resolve customer issues and complaints related to HCLAB in a professional and timely manner. Key Responsibilities: A. Healthcare IT Implementation & Integration: 1. Develop HCLAB training materials and conduct LIS/WAM training for end-users, Product Specialists, and internal Application & Technical teams. 2. Provide professional IT application support on HCLAB software installation, configuration, testing, troubleshooting, and error diagnosis. 3. Provide support and expert assistance to internal and external customers for HCLAB-related software and hardware requests and troubleshooting. 4. Provide on-site, telephone, or remote support to clients for troubleshooting and repair of HCLAB. 5. Manage project activities from implementation to go-live, and track and ensure achievement of project milestones. 6. Ensure system stability, data integrity, and compliance with deployment procedures. 7. HCLAB/LIS/IT market business analysis to prospect market potentials for Sysmex IT business. 8. Explore sales leads and opportunities to promote and penetrate HCLAB solutions. 9. Develop HCLAB/LIS/IT business at potential accounts. B. Technical Support & Troubleshooting: 10. Provide on-site and remote technical support to hospitals and laboratories. 11. Analyze incidents, identify root causes, and implement corrective and preventive actions. 12. Monitor recurring issues and coordinate issue escalation with Regional IT teams when required. 13. Perform periodic preventive maintenance to ensure reliable system performance. C. Training & Knowledge Transfer: 14. Conduct end-user training for hospital IT staff and laboratory users. 15. Support technical and application training for internal staff and distributors. 16. Create, update, and maintain training materials, user guides, troubleshooting documents, and IT application documentation (training records, LIS projects, CRM, ISO) to support effective knowledge sharing. D. Reporting & CRM Management: 17. Manage reporting activities and CRM data; ensure SOP compliance in daily operations and support Managers/Supervisors in reviewing, developing, and improving procedures and guidelines. 18. Prepare technical reports and service documentation as required by the Service Manager. E. Cross-functional & Customer Engagement: 19. Collaborate closely with Application Specialists, Service Engineers, Sales, and Regional IT teams. 20. Collect customer feedback and market information to support service improvement and business development. 21. Support service-related customer events to enhance Sysmex brand and customer satisfaction. • Ngày làm việc: • Giờ làm việc: • Cấp bậc: • Loại công việc:
Nếu bạn đang tìm kiếm vị trí Product IT Specialist (Healthcare Software) tại Quận Phú Nhuận, Hồ Chí Minh, đây là cơ hội làm việc tại CÔNG TY TNHH SYSMEX VIỆT NAM với mức lương cạnh tranh và môi trường làm việc chuyên nghiệp. Ngoài tin tuyển dụng này, Upzi còn cập nhật nhiều việc làm cùng lĩnh vực và địa điểm mỗi ngày.
Attractive Salary
Health and Other Insurances: as per company policy
Allowance of: Transportation + Meal. To enjoy the full benefits stipulated in the labor agreement and labor law
Lương không công khai
Hồ Chí Minh
Nghỉ trọn T7, CN
Lương không công khai
Hồ Chí Minh
Nghỉ trọn T7, CN
18 - 20 triệu VNĐ/tháng
Hồ Chí Minh
Nghỉ trọn T7, CN
Tới 35 triệu VNĐ/tháng
Hồ Chí Minh
Nghỉ trọn T7, CN
Lương không công khai
Hồ Chí Minh
Nghỉ trọn T7, CN
Lương không công khai
Hồ Chí Minh
Nghỉ trọn T7, CN