QA Engineer

Job Purpose:

Liaise with suppliers on incoming material quality issues. Handle customers’ complaints and verify customer returns and ensure technical/customer requirements are consistently met.

Key Responsibilities

➢ To measure the quality performances of the organisation, ie. Customers’ complaints,

Returned materials Authorisation (RMA), etc. Against set targets.

➢ To interface with customers on products’ quality requirements and ensure that quality

requirements are followed to ensure customer satisfaction.

➢ To prepare the products’ PMP(Process Management Plan), FA sample and necessary

documentation required by customers.

➢ To establish inspection criteria, control plan, quality gates, set quality standards and records

for both raw materials and finished goods and follow thorough to disposition.

➢ To lead RCA/CAPA and follow up on all correction action request for all stages of production

and highlight to management areas of concern.

➢ To verify all scraps (raw materials, in-process products, finished goods, customer returns,

etc.).

➢ To work closely with Production and other supporting departments to ensure the production

of quality products and trend monitoring.

➢ To train teams and promote Quality at Source/First Time Right.

➢ To perform my other duties that may be assigned.

• Giờ làm việc: 9:00 - 18:00 • Cấp bậc: Nhân viên (executive)