Receptionist/Tenant And Guest Relation Associate

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KEY RESPONSIBILITIES: Front Desk Management: Greet and assist tenants, guests, and visitors with warmth, professionalism, and a service-oriented attitude. Provide accurate information regarding the building, facilities, daily events, and functions. Manage reception desk operations and cover shifts according to the duty roster. Maintain and update guest history records and preferences to ensure personalized and high-quality service experiences. Visitor Coordination: Manage visitor registration, access control, and ensure smooth entry procedures in compliance with building security protocols. Communication Hub: Handle incoming calls, emails, and inquiries, directing them efficiently to the appropriate departments. Tenant Support: Provide concierge-style assistance to tenants, including bookings, service requests, and general information. Facility Liaison: Coordinate with landlord, facility management, security, and housekeeping teams to maintain seamless building operations. Presentation Standards: Uphold the highest standards of appearance and professionalism at the reception area, reflecting the prestige of a premium office environment. • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian