Sales Specialist (Back-Sales Office / Textile Industry)

Công việc cụ thể là gì?

1. Customer & Order Management - Prepare offers, quotations, and shipping documentation (prices, packaging, delivery terms) - Maintain and update customer master data, order confirmations, delivery notes, and invoices 2. Claims & Product Development - Liaise with production, quality, and logistics teams to resolve customer issues - Support Area Sales Managers in customer-specific developments and product modifications 3.Customer Support & Coordination - Assist with invoicing and payment reminders, agent commission management, and follow-ups - Collaborate with supply chain, production, and quality teams to ensure seamless service - Participate in internal/external trainings, customer visits, trade fairs, and cross-functional projects 4. Data & Reporting - Maintain high data accuracy across ERP and CRM platforms - Support sales, logistics, and management with regular reporting and data analysis 5. Group culture, values, goals, structure, procedures and continuous improvements of professional and emotional intelligence skills: - Promote and maintain alignment with group culture, values, goals, and organizational structure. - Deliver and participate in training formats such as lectures, workshops, webinars, and other internal or external programs. - Actively engage in local and group-wide activities. - Maintain strong knowledge of internal procedures, processes, and policies at both local and group levels (e.g., privacy, travel, and related policies). 6. Other Administrative tasks • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian