
Thành phố Thủ Đức, Hồ Chí Minh
Nghỉ trọn T7, CN
Hạn chót 09/10/2026
Đăng 14 ngày trước
• At least 4 years of experience in CVM, CRM, Customer life cycle, Customer Retention, Growth marketing, Product management, Card managements or relevant roles in CFC, Banking, Fintech, Ecommerce, Ride Hailing, … industry. • Proficient with data analysis, skilled with Pivot Table, experienced with Power BI is an advantage • Good analytical mindset and understanding of data structures • Good logical thinking to analyze and build up business processes • From upper-intermediate level in English
• Develop and implement a comprehensive CVM communication & costs strategy aligned with business goals • Work closely with product teams to ensure CVM strategies align with new product launches and updates, ensuring seamless integration of products into the CVM lifecycle. • Contribute to product feedback loops by analyzing customer engagement data and providing actionable insights. • Create and oversee data-driven campaigns to activate customers and drive cross-sell/upsell opportunities using lifetime value calculations. • Collaborate with campaign teams to execute impactful and timely customer campaigns. • Work with communication teams to refine content strategies for various channels. • Design, monitor, analyze, and act on campaign performance using KPIs such as engagement rates, conversion rates, and customer lifetime value (CLV). • Evaluate and implement new technologies to enhance communication efficiency and reduce costs. • Monitor Digital Sales performance, optimize strategies from CVM side and cooperate with Digital Product/Sales on initiatives to deliver digital KPIs • Cấp bậc: Quản lý • Loại công việc: Toàn thời gian
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13th Salary Fixed and KPI Bonus
Premium Health Care for employees (personal/family dependents)
18 Annual Leaves