Yêu cầu công việc
- Diploma or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Strong hands-on experience administering Microsoft Azure infrastructure, Windows Server, and Linux systems in production environments.
- Hands-on experience administering Azure Virtual Desktop, including session hosts, FSLogix, monitoring, scaling, and troubleshooting.
- Strong hands-on experience with Microsoft Intune and Windows Autopilot for corporate Windows device provisioning, configuration, compliance, security baselines, and update management.
- 5+ years of experience in systems administration, cloud operations, infrastructure, or endpoint platform management.
- Good written and spoken English communication skills, with the ability to work effectively with IT teams, vendors, and service providers.
Công việc cụ thể là gì?
- Responsible for the operation, administration, and continual improvement of the Group's Microsoft Azure environment, Windows and Linux systems, Azure Virtual Desktop, and Windows endpoint management platform.
- Ensure cloud infrastructure, systems, and managed endpoints remain secure, reliable, resilient, scalable, patched, compliant, and cost-effective through effective monitoring, automation, lifecycle management, and operational best practices.
- Administer and support Microsoft Azure infrastructure and related cloud services, including compute, storage, backup, monitoring, and related resources.
- Administer and support Azure Virtual Desktop, including host pools, session hosts, application groups, FSLogix profiles, scaling, monitoring, user access, and troubleshooting.
- Administer Windows Server and Linux systems, including provisioning, configuration, monitoring, maintenance, troubleshooting, and service restoration.
- Manage OS patching and security updates for Windows and Linux servers, including deployment, monitoring, remediation, and compliance reporting.
- Maintain and periodically validate backup, recovery, and disaster recovery capabilities for critical systems and Azure workloads.
- Monitor and optimize system performance, capacity, resource utilization, and Azure costs using Azure Monitor, Log Analytics, Cost Management, alerts, and related tools.
- Manage Azure operational governance within approved standards, including RBAC, Azure Policy, resource organization, tagging, and least-privilege access within the assigned infrastructure scope.
- Develop and maintain automation and Infrastructure as Code (IaC) using Bicep, Terraform, or equivalent tools to improve consistency, reliability, scalability, and operational efficiency.
- Administer Microsoft Intune and Windows Autopilot for corporate Windows device provisioning, enrollment, configuration, compliance, Windows Update management, reset, retirement, and troubleshooting.
- Manage endpoint configuration and technical security controls, including security baselines, BitLocker, device compliance, and local administrator controls.
- Monitor endpoint health, patching, configuration, and compliance status, and remediate recurring issues or configuration drift.
- Maintain endpoint policies, deployment profiles, and configuration standards to support consistent and scalable device management.
- Manage infrastructure and endpoint incidents, service requests, problems, and changes in accordance with ITSM, SLA, security, and change management procedures.
- Troubleshoot complex cloud, server, AVD, and endpoint platform issues, perform root cause analysis, and coordinate with Microsoft, managed service providers, vendors, and internal IT teams for service restoration.
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