Senior Merchandiser

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Job Purpose The Production & Export Logistics Coordinator is responsible for managing the complete export logistics process from purchase order confirmation until cargo departure. The role ensures on-time shipments, accurate export documentation, efficient container utilization, and smooth coordination between factories, freight forwarders, carriers, customers, merchandising teams and internal stakeholders. The position plays a critical role in minimizing shipment delays, resolving logistics issues proactively and maintaining high customer service standards. Key Responsibilities Shipment Planning & Coordination • Manage end-to-end export shipment process. • Update shipment tracking reports. • Monitor production readiness and shipment risks. • Coordinate with Merchandising, Production, QA and factories. • Optimize container utilization. Booking Management • Arrange vessel bookings and monitor confirmations. • Revise bookings when quantities or delivery dates change. • Coordinate split and partial shipments. Export Documentation • Review Commercial Invoice, Packing List, SI, Bill of Lading Draft, COO and other export documents. • Ensure documentation accuracy before submission. Factory & Customer Communication • Liaise daily with factories, forwarders, shipping lines, customers and internal teams. • Escalate shipment risks early. Issue Resolution • Resolve late production, container shortages, customs issues, vessel rollovers and documentation discrepancies. Reporting & KPI Monitoring • Prepare shipment status, OTIF, container utilization, delay analysis and customer KPI reports. • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian