Senior Project Manager

1. Portfolio Delivery Leadership

• Provide delivery oversight to ensure projects are progressing according to agreed plans and milestones.

• Participate in resolving delivery challenges, dependencies, and cross-project issues.

• Coordinate delivery activities across multiple accounts to ensure alignment and successful execution.

• Lead delivery reviews and drive continuous improvement across the project portfolio.

2. Delivery Governance & Reporting

• Establish and maintain standardized delivery governance across all projects.

• Define and improve project management standards, templates, and best practices.

• Standardize project reporting, RAID logs, dashboards, and executive status reports.

• Conduct regular portfolio governance reviews with Head of Engagement Delivery Department, covering project scope, schedules, budgets, RAID items, dependencies, change requests, delivery risks, and corrective actions

• Ensure compliance with the company's delivery methodology, governance standards, and customer requirements.

3. Resource & Capacity Planning

• Coordinate resource allocation across projects in collaboration with Engineering Managers and Account Managers

• Identify resource constraints and recommend mitigation plans.

• Support capacity planning based on project demand and delivery priorities.

• Facilitate resource balancing across customer engagements to optimize delivery effectiveness.

4. Delivery Quality Management

• Define and enforce delivery quality gates throughout the project lifecycle.

• Review project readiness before key milestones, including planning, solution design, development, testing, deployment, and hypercare.

• Ensure deliverables meet agreed quality standards before customer acceptance.

• Drive continuous improvement through project retrospectives, lessons learned, and process improvements.

5. Risk & Escalation Management

• Monitor portfolio-level risks, dependencies, and delivery issues.

• Coordinate the resolution of cross-project risks and escalations.

• Escalate critical delivery risks to the Head of Engagement Delivery Department with recommended mitigation plans.

• Support recovery planning for projects requiring additional delivery oversight.

6. Strategic Project Leadership

• Directly manage high-complexity, high-risk, or strategic projects as assigned.

• Engage with senior customer stakeholders and internal leadership teams.

• Mentor and coach Junior and Mid-level Project Managers on delivery governance, planning, and execution best practices.

• Support project mobilization and transition from pre-sales into delivery.

• Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (executive)