SENIOR SALES EXECUTIVE (PHARMACEUTICAL INGREDIENTS)

1. Sales Forecasting and Planning:

o Develop monthly, quarterly, and annual consumption forecasts for assigned clients.

o Create sales plans, revenue/profitability trend forecasts for each client, and customer care plans.

o Develop plans for expanding product/solution offerings.

2. Solution Consultation:

Collaborate with the Innovation Center and Supplier Management to identify and advise on product solutions based on client development strategies and competitor market intelligence.

3. Product Trend Updates:

Periodically update all clients on existing product development trends or new product launches.

4. Daily Sales Operations:

o New Business Development: Prospect for new clients, assess credit risk, guide contract preparation, and submit orders for approval within designated authority.

o Order Management: Process orders, handle complaints, and manage delivery schedules, ensuring orders are fulfilled accurately, completely, and on time according to customer needs.

o Relationship Management: Build and maintain client relationships, communicate information, gather client needs, gather insights on new product trends, and report to Sales Management and relevant departments.

o Internal Coordination: Liaise and coordinate between clients and relevant internal departments (Accounting, Logistics, Innovation Center, Supplier Management, Import/Export, etc.) to ensure timely information gathering and response to inquiries or updates regarding product quality standards, technical specifications, relevant regulations, delivery progress, etc.

o Cross-selling: Collaborate with other Business Units (BUs) to expand the product sales portfolio with clients.

5. Reporting:

Prepare business performance reports (monthly/quarterly/semi-annually/annually), new client development reports, project updates, and customer care activity plans for the upcoming period.

6. Market Intelligence:

Provide market updates as requested by the Sales Manager/Commercial Director, BOD, or other departments.

• Giờ làm việc: 08:30 - 17:30 • Cấp bậc: Nhân viên (executive)