Technical Application Specialist

Công việc cụ thể là gì?

1. Purpose • Trouble Shooting – Root Cause Finding and Solution Given • New Products Implementation – New Products or Production Line Trial Run and others • Training – PPT format, included Region, Date, Attendee List, Photo and Training Content • Technical Service – Customer visit, Product Portfolio Introduction or Explanation, Information & Intelligent Exchange 2. Key responsibilities • Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers. • Collects, filters and prioritizes product-related issues and needs occurring in the region with feedback of complaints handling. • Performs technical scans and audits at designated customers. • Conducts in the testing process as well as in the implementation of new company products and technologies. • Helps with process optimization and operational excellence at the customer’s location. • Supports product development including, prototype selection and test markets. • Implements standardized equipment, training program, technical sales representative training activities and standardized brand image. • Monitors Market intelligence (innovations): products, process and equipment. • Be familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations. • New products implementation - included trial run, partially work in lab to find tuning and others • Training - products portfolio and knowledge training included root cause finding on general customer complaint to our technicians at customers field. • Trouble shooting - We will assist lab and technician on customers complained majorly focus on line investigation, root cause finding and environment condition changes finding and others • Cấp bậc: Có kinh nghiệm • Loại công việc: Thời vụ