
Huyện Yên Mỹ, Hưng Yên
Nghỉ trọn T7, CN
Hạn chót 16/10/2026
Đăng 7 ngày trước
Ít hơn 20 ứng viên
- 3–5 years of experience in technical support or product quality management. - Experience in technical training and documentation; factory collaboration is a plus. - OEM customer support experience is preferred. - Bachelor’s degree in Electrical & Electronics, Mechanical Engineering, or related fields. - Good knowledge of water purifiers and water treatment technology. - Proficient in quality tools such as 8D, 5-Why, and Pareto; good working English. - Proactive, resilient, and willing to travel to overseas markets.
OEM customer support experience.
1. Technical System Management (30%) ● Develop and implement standardized technical training programs, curricula, and technician competency standards across international markets, including the Philippines, Indonesia, India, and other assigned markets. ● Develop and implement technical training programs, curricula, and technician competency standards across the system. ● Develop and manage the technical documentation library, including Service Manuals, circuit diagrams, and spare parts catalogs. ● Standardize remote and on-site technical support processes across overseas markets. 2. Team Operations & Market Quality Management (35%) ● Assign, coordinate, supervise, and oversee the performance and deliverables of Technical Supervisors responsible for different oversea markets. ● Manage MPQ processes, including Arrival Inspection, EWA, and returned products. ● Manage the MQR process for new product issues and conduct product Pilots/Trials, subject to Department Head approval. ● Consolidate and prepare monthly market product quality reports (MQM). 3. OEM Business Management (20%) ● Receive and handle technical requirements and specifications from OEM customers. ● Lead the resolution of technical complaints from OEM customers in coordination with Factory QC and R&D teams. ● Act as the technical focal point between the OEM Business division and the Factory. 4. Market Management & Reporting (15%) ● Lead and coordinate technical operations across assigned international markets. ● Lead weekly Sales–Service meetings and monthly market service meetings. ● Review and ensure the quality of service and market quality reports submitted by Technical Supervisors. ● Consolidate technical and service performance information from multiple markets and provide management with a comprehensive view of international operations. ● Train, coach, and assess the competency of Technical Supervisors. • Ngày làm việc: T2 - T6 • Giờ làm việc: • Cấp bậc: • Loại công việc:
Nếu bạn đang tìm kiếm vị trí Trưởng Phòng Quản Lý Chất Lượng/ Technical and Quality Leader tại Huyện Yên Mỹ, Hưng Yên, đây là cơ hội làm việc tại Tập Đoàn Karofi Holding với mức lương cạnh tranh và môi trường làm việc chuyên nghiệp. Ngoài tin tuyển dụng này, Upzi còn cập nhật nhiều việc làm cùng lĩnh vực và địa điểm mỗi ngày.
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