Business Development Manager

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The Business Development Manager role is a hybrid role focused on sales, account management, and service. You will work in a team environment responsible for managing, retaining, and driving revenue growth from both existing and new client relationships. You will be our client liaison partnering with multiple internal departments/functions including: Operation, Product, Technical Support, and Implementation. • Enhance existing client relationships by focusing on service needs, research, and special projects. • Provide product training to clients to ensure use of NICE CI services. • Identify renewal and upsell opportunities. • Monitor and understand client usage behaviors to identify and address new trends. • Initiate and obtain required documentation to implement product or service changes related to security, credentialing, data reporting, and legislative requirements. • Uncover new opportunities by encouraging relationships with new partners. • Help plan, organize, and coordinate sales and marketing events, and track related activities and performance. • Conduct market research and provide general administrative support as required. • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Quản lý