Consultant, Data Governance

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The Senior Consultant Marketing Data Governance role supports the Group Marketing Business Data Steward in the execution and continuous improvement of data risk management, data governance, data quality and compliance practices across Group Marketing. The role acts as a key advisor and coordinator, helping to ensure critical data assets are effectively governed, data obligations are met, data quality is maintained, and changes impacting marketing data are appropriately assessed and managed. The role works closely with business stakeholders, Data Producers, Data Consumers, Technical Data Stewards and Risk partners to strengthen data management capabilities, improve governance outcomes, and drive the adoption of efficient ways of working, including the responsible use of AI enabled tools. Critical Data Element (CDE) Management • Support the application of the Critical Data Element Management Framework, including identification, documentation, lineage capture, quality monitoring and ongoing review of Marketing-owned critical data assets. • Coordinate annual reviews and ongoing maintenance of CDEs to ensure governance artefacts remain current and aligned with enterprise requirements. • Assist with the development and maintenance of data quality rules, controls and monitoring processes. Data Quality Management and Monitoring • Perform operational review and oversight of data quality reporting to help ensure Group Marketing data remains fit for purpose and supports accurate customer communications. • Monitor data quality findings, trends and recurring issues, and work with stakeholders to support root cause analysis, remediation and prevention activities. • Provide recommendations to the Business Data Steward regarding emerging data quality risks and opportunities for improvement. Data Issue Management • Support the identification, assessment, prioritisation and management of data quality and data risk issues impacting Group Marketing. • Facilitate investigations, impact assessments and treatment plans to ensure issues are appropriately managed through to resolution. • Maintain oversight of open findings, actions and obligations relating to Marketing data assets. Managing Data Risk in Change • Assess change initiatives and projects to understand impacts to critical marketing data assets, controls and governance obligations. • Support the Change Risk Process by reviewing proposed changes and helping ensure data risk impacts are identified and appropriately addressed. • Assist stakeholders in understanding and meeting data governance requirements throughout project and change lifecycles. Data Governance Controls and Obligations • Assess existing data delivery processes, governance practices and controls to help ensure Group Marketing meets its data risk, compliance and customer communication obligations. • Identify process gaps, control weaknesses and opportunities to strengthen data governance outcomes. • Recommend enhancements to controls, monitoring and governance practices to improve risk management and operational effectiveness. Business Data Steward Community Engagement • Maintain awareness of changes to enterprise data policies, standards, obligations, stewardship frameworks and governance practices communicated through the Business Data Steward community. • Assess the potential impact of relevant changes on Group Marketing processes and capabilities. • Provide recommendations to the Business Data Steward on required changes, uplift activities and compliance actions to maintain alignment with enterprise expectations. Data Risk Management Maturity • Support the uplift of data governance, stewardship and risk management practices across Group Marketing. • Promote awareness, education and advocacy of good data management practices across business stakeholders. • Contribute to data risk assessments, governance forums and stewardship initiatives. Continuous Improvement and Innovation • Identify opportunities to simplify, automate and improve governance and stewardship activities. • Use approved AI-enabled tools to improve efficiency in analysis, documentation, reporting and knowledge management, while applying relevant privacy, security, risk and human-review requirements. • Champion practical, responsible innovation that enhances governance effectiveness and maintains appropriate risk management controls. • Ngày làm việc: • Giờ làm việc: • Cấp bậc: • Loại công việc: