Credit Quality Control Associate (Junior Level)

7 - 13 triệu VNĐ/tháng

Hồ Chí Minh (On-site)

Nghỉ trọn T7, CN

Hạn chót 09/12/2026

Đăng 3 ngày trước

Ít hơn 5 ứng viên

Yêu cầu công việc

1.   Qualification

-  College Graduate/University Graduate, major in Business Administration, Banking, Finance.


2.   Work Experience


-  1-2 years of work experience in either of Credit Quality Control or Collection.


-  Previous experience with banking industry or consumer lending is essential


3.   Knowledge


-  Banking/ Financial Service/ Consumer Finance


-  Consumer lending, Credit Quality Control, Collection


-   Prepare report, analysis and statistics


4.   Skills


-  Ability to fields checking is a must (50/50)     


- Good at Microsoft office (excel, word)


- Ability to work independently and under pressure.


- Good at teamwork, stakeholder management


-  Using the system Collection/Quality Control is an advantage


5.   Attitude


- Work hard, positive thinking, proactive


- Integrity, innovation, and commitment


- Strong teamwork and collaboration spirit.


- Ability to adapt to fast-changing business environments.

Yêu cầu nên có

Experience using Collection or Quality Control systems

Công việc cụ thể là gì?

1.  Tele Collection check:

-          Review Tele Collection (TC) process by checking data and sample check voice records of Tele collectors.

-          Identify operational gaps, process violations, and risk issues related to collection activities.

-          Prepare checking report and detail of error regularly. Review feedback for proposal findings from other departments.

2.  Field Collection check:

-          Daily check Field Collection (FC) report by calling customer and monitor data to ensure FC perform right status.

-          Perform Field visit monthly.

-          Prepare checking report and detail of error regularly. Review feedback for proposal findings from other departments.

-          Analyze FC performance trends and identify operational risks or abnormal activities.

3.  External Agency check:

-          Daily check TC/FC Recovery team and External agencies by calling customer and checking data to ensure they perform right status.

-          Prepare checking report and detail of error regularly. Review feedback for proposal findings from other departments.

-          Perform External agency visit if required.

4.  Other tasks:

-          Training new hire, training monthly finding trend to reduce error of Collection Dept.

-          Analyze collection quality data, operational KPIs, error trends, and performance metrics.

-          Participate in internal projects related to operational excellence and process improvement.

-          Other tasks assigned by line Manager when necessary.

• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:30 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian

Quyền lợi có gì?

Lương thưởng

Attractive KPI Bonus and 13th month salary

Bảo hiểm & sức khoẻ

Health insurance and Social insurance regulated by Vietnam Labor Law