Deputy Head of Business Department - Ha Noi

Công việc cụ thể là gì?

- Manage and drive business department to meet the key business performance metrics allocated by Business Management Division. - Building and implementing plans: - Setting up, implementing, and monitoring the execution of the business and expense plan of Department per year/in each period. - Proposing, implementing solutions to enhance operational efficiency and risk control for the Department. - Managing and executing operations of the Department: - Implementing the credit product delivery to customers: seeking and introducing IVB’s products to customers; Receiving loan / credit granting requests from customers; Appraising credit granting/ disbursement proposals according to regulations; Monitoring and supervising the capital utilization status after loan disbursement. - Organizing marketing and advising customers related transactions: capital mobilization products, account management, payment services, card services, ATM, POS, remittance payments, digital banking services, foreign exchange activities.... and other customer services. - Promoting and managing business activities for IVB customer segments: + Implementing programs to boost sales of IVB’s products and services. + Implementing sales promotion programs for the sales team. + Developing and managing cooperative relationships with partners. - Managing business activities for customer segments: + Managing, monitoring the implementation of business plans for customer segments at the unit. + Implementing customer management, evaluation, and classification. - Ensuring the quality and efficiency of business activities, compliance with relevant regulations and processes: + Credit granting: § Controlling the credit application documents, disbursement documents of the Marketing and Customer Relation officers according to regulations. § Timely detecting and preventing risks and fraud in credit profiles of customers. § Coordinating with relevant units in handling problematic debt recovery/overdue loan of customers at the unit. + Other products and services: marketing, customer management, customer service according to regulations. - Building, protecting the reputation, and developing the brand image of IVB with customers, partners, and relevant agencies. - Human resources management: - Participating in selecting and training employees, building and developing a successor human resources team. - Assigning targets, guiding, and evaluating working performance for employees. - Proposing personnel arrangement suitable with their capabilities. - Organizing, managing, coordinating to implement tasks on general administration and human resources for all employees of the Unit. - Others: - Periodically/ad-hoc reporting as required. - Performing other tasks as assigned by the management/Branch manager. • Cấp bậc: • Loại công việc: