Documentation Specialist

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Responsibilities: • Create and maintain accurate shipment records in internal system. • Track and trace shipments, monitor milestones, and provide timely updates to customers and internal stakeholders. • Coordinate with carriers, freight forwarders, customers, and internal team to ensure smooth shipment execution. • Prepare, review, and process shipping documentation in accordance with customer and regulatory requirements. • Maintain and update Standard Operating Procedures (SOPs). • Arrange transportation bookings with carriers and freight forwarders in line with KPIs. • Validate transportation invoices against contracted rates and supporting documentation; coordinate with Accounting to ensure timely payment. • Request transportation quotations, evaluate carrier options, and support cost and transit time optimization. • Prepare operational and performance reports, ensuring accurate data and timely issue escalation. • Collaborate with team to improve processes and maximize system utilization. • Ngày làm việc: T2 - T6 • Giờ làm việc: 08:30 - 17:30 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian