E-commerce Operation Associate Manager

Công việc cụ thể là gì?

The E-commerce Operation Executive exists to plan, sell and execute commercial plans and end to end sales operations at e-commerce platforms (Shopee, TikTok Shop, Lazada). 1. Execute platform campaigns, promotions, and visibility programs across Shopee, TikTok Shop, and Lazada ● Set up and launch campaigns per the agreed commercial calendar ● Configure pricing, vouchers, and bundle mechanics accurately ● Submit and manage creative assets for platform approval *IN ORDER TO ensure every campaign goes live correctly and on schedule, maximizing sell-out during key commercial windows* 2. Manage assortment, pricing, and online trade activities ● Maintain accurate, compliant pricing across all listed SKUs ● Ensure full and correct assortment listing per platform ● Update product information and pricing per approved changes *IN ORDER TO maintain consistent, compliant pricing and complete assortment visibility across all platforms* 3. Monitor sales performance, stock availability, and campaign readiness ● Track daily sell-out and stock levels across platforms ● Flag stock or readiness risks ahead of campaign launches ● Maintain a campaign-readiness checklist for each activation *IN ORDER TO prevent lost sales from stockouts and ensure every campaign launches with full stock support* 4. Coordinate with Supply Chain to ensure inventory sufficiency during key campaigns ● Share campaign forecasts with Supply Chain ahead of major activations ● Track inbound stock against campaign timing ● Escalate supply risk early to the KAM & E-commerce Lead *IN ORDER TO guarantee adequate stock is in place ahead of high-demand campaign periods* 5. Track competitors, pricing, and platform trends; maintain e-commerce operational excellence and platform compliance ● Monitor competitor pricing and promotional activity ● Ensure all promotions follow agreed mechanics and platform policy ● Compile a regular competitor and platform-trend summary *IN ORDER TO protect the brand’s competitive position and platform standing while avoiding compliance penalties* • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Có kinh nghiệm