Human Resource Generalist

Summary:

The Human Resource Generalist is responsible for delivering a full spectrum of Human Resources operations and employee lifecycle services for Vietnam. This role serves as the primary HR contact for employees and managers, ensuring compliant, effective, and employee-focused HR practices across payroll, benefits administration, recruitment coordination, employee relations, HR operations, and talent processes. Reporting directly to the Country HR Manager, the incumbent will play a critical role in maintaining day-to-day HR excellence while also supporting strategic people initiatives, change management activities, organizational projects, and business priorities. The successful candidate must demonstrate strong ownership, sound judgment, the ability to work independently, and the maturity to effectively manage HR matters with minimal supervision in a dynamic environment.

Key Responsibilities:

1. HR Operations & Employee Lifecycle Management:

• Manage the end-to-end employee lifecycle, including onboarding, probation management, employment changes, and offboarding processes.

• Ensure employee records, HR documentation, and personnel files are accurate, complete, and compliant with local labor regulations and company policies.

• Maintain data integrity within Workday and other HR systems.

• Administer employment contracts, contract amendments, renewals, and related documentation for local and expatriate employees.

• Serve as the first point of contact for employees and managers on HR policies, procedures, benefits, and employment-related inquiries.

2. Payroll, Benefits & Compliance:

• Coordinate and validate monthly payroll processing with external vendor to ensure accuracy and timely delivery.

• Administer statutory benefits, social insurance, health insurance, unemployment insurance, and other government-related HR requirements.

• Keep abreast of changes in Vietnam labor legislation and provide guidance on compliance-related matters.

• Partner with external vendors and internal stakeholders to ensure smooth payroll and benefits administration.

3. Talent Acquisition & Onboarding:

• Coordinate recruitment activities, including job posting, candidate screening, interview scheduling, offer preparation, and onboarding arrangements.

• Partner with hiring managers and the HR team to deliver an efficient and positive candidate experience.

• Facilitate new hire orientation and onboarding programs to support successful integration into the organization.

• Monitor probation evaluations and support employment confirmation processes.

4. Employee Relations & People Support:

• Build positive working relationships with employees and managers across the organization.

• Provide guidance and support on employee relations matters, workplace concerns, and policy interpretation.

• Assist in resolving employee issues with professionalism, confidentiality, and sound judgment.

• Support employee engagement, wellbeing, and recognition initiatives.

5. HR Programs & Projects:

• Support the Country HR Manager in the implementation of HR programs, organizational initiatives, talent processes, and change management activities.

• Assist in workforce planning, and capability-building initiatives where required.

• Participate in regional and local HR projects, driving execution and follow-through within Vietnam.

• Identify opportunities to improve HR processes, employee experience, and operational efficiency.

6. Vendor & HR Administration Management:

• Manage HR-related vendors and support procurement activities, including purchase requisitions (PR), purchase orders (PO), and contract administration.

• Coordinate annual health check programs, medical insurance renewals, wellbeing initiatives, and employee-related activities.

• Ensure smooth logistical arrangements for training programs, town halls, employee engagement activities, and HR events.

7. Additional Responsibilities:

• Prepare HR reports, dashboards, and analysis as requested by management.

• Support audits and compliance reviews.

• Undertake additional responsibilities and special projects assigned by the Country HR Manager

• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:30 - 17:30 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian