IT License Specialist (IT Administrator/ IT Operations)

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- Managing all license and software to ensure Software license compliance about quantity and legally. - Planning & managing budget related to Software license for both existing and new licenses. - Monitoring and processing purchase/renewal software on time to keep business continuous. - Distribute licenses/software to ensure correct version, quantity, person and needed. - Keep up to date change in licenses term to ensure clearly understood and accurately reflected in organizational usage/compliance. - Involving in design and improve licenses management policies, procedures and processes. KEY RESPONSIBILITIES: 1. Planning & Budgeting - Planning, monitoring, clarifying and controlling budget items related to software/licenses. - Existing licenses/software: regular renew included current & addition functions with quantity and estimated cost for each software/license. - New licenses/software: cooperate, consult and clarify with Business department to ensure new licenses is necessary and correct quantity and function. 2. Procurement & Vendor - Cooperate with Group/Country Procurement and Business service owners to review quotation, contract, agreements and related documents. - Work with Software vendors to process renew and true up existing licensing agreements. - Support documents to fulfil related payments process. 3. Licenses distribution - Process and manage approval ticket request software installation. - Review/verify tickets received from Requester to request software installation. Make sure the requirement is correct. - Monitor SLAs dashboards to ensure tickets are processed on time. 4. Software management tool - Inputting and maintaining entitlement records up to date. - Uploading latest version of contracts, agreements and invoices. - Manage product use rights, license allowances, contractual entitlements and invoices. - Improving report functions 5. License Auditing & Reporting - Regular review and clarify volumes, versions between assigned and used licenses both local and centralized licenses. - Cooperate with business to addition, adjust to ensure software compliance. 6. Licenses management - Manage and maintain Software Portfolio & Software catalogue. - Ensure that all new technology initiatives consider and implement appropriate licensing practices and models (ITIP). - Understand complicated software 7. Others • Cấp bậc: • Loại công việc: