IT Support & Systems Administrator

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About NexGenus NexGenus, based in the vibrant hub of Ho Chi Minh City, Vietnam, is a global leader in providing innovative talent solutions to businesses worldwide. We specialise in connecting organisations with top-tier professionals across industries, empowering them to scale, innovate, and thrive in today’s dynamic global market. From startups to multinational corporations, NexGenus delivers tailored workforce strategies designed to meet the unique needs of each client. Our mission is to bridge the gap between talent and opportunity, offering seamless, efficient, and scalable solutions that drive business success. By partnering with NexGenus, businesses gain access to a trusted, globally connected ally, dedicated to helping them achieve their workforce goals with agility and precision. About This Role We are looking for an IT Support & Systems Administrator to support and maintain the company’s day-to-day IT operations across our offices. The role will provide technical support to employees, set up IT equipment and user accounts, maintain the company’s network and IT infrastructure, support Microsoft 365 and server systems, manage IT assets, and assist with data security and backup activities. The successful candidate should have practical IT support experience, good troubleshooting skills, and the ability to work independently while coordinating with external vendors or the Group ICT team when required. Key Responsibilities: 1. IT Infrastructure Management - Assist in the design, deployment, maintenance, and administration of the IT infrastructure. - Perform regular health checks, upgrades, and patches to ensure high availability. - Configure and maintain On-premises Hyper-V server infrastructure. - Configure and maintain Microsoft 365 Services, including Exchange Online, SharePoint, Teams, and OneDrive. 2. Technical Support & Troubleshooting - Identify, troubleshoot, and resolve technical issues to minimize downtime. - Assist end users in their day-to-day operations and onboard new employees. - Maintain detailed documentation for IT configurations, network topology, troubleshooting steps, and operational processes. 3. Security & Compliance - Follow best practices to ensure IT infrastructure efficiency, security, and compliance. - Develop and implement a disaster recovery plan, including backups, to ensure business continuity. 4. Procurement & Asset Management - Assist in procuring IT equipment for optimal performance and future scalability. - Keep track of all IT subscriptions and ensure timely renewals. 5. ICT Project Management & Business Alignment - Research, design, and implement ICT projects based on business needs. - Test, evaluate, and assess the feasibility of new software programs. - Liaise with the Group ICT team for effective management of Group ICT operations. • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 17:30 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian