Livestream Operation AM

Yêu cầu công việc

• Minimum 3 years of experience in Livestream, E-commerce, or E-commerce operations. • Proven experience in managing and coordinating a team of Hosts, Live-support Assistants, Studios, or Freelancers. • Solid understanding of TikTok Shop, Shopee Live operations, and Livestream Commerce models. • Ability to plan, organize, and manage multiple livestream sessions simultaneously. • Proficient in analyzing livestream metrics such as GMV, GMV/hour, Orders, Buyers, CTR, CVR, and AOV. • Skilled in building SOPs, operational processes, and optimizing team performance. • Strong communication, coordination, and project management skills across functions and external partners. • Proactive, with a strong ownership mindset and the ability to perform under KPI pressure and during Mega Campaigns. • Preference for candidates with experience building or scaling livestream teams within the FMCG, Beauty, or Personal Care industries.