Logistics Operations Manager for Customs Compliance Operations
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 07/12/2026
Đăng 5 ngày trước
Yêu cầu công việc
Minimum Qualifications:
- Bachelor's degree in Supply Chain, Logistics, Operations Management, or related fields.
- 7+ years of experience in Customs Brokerage field.
- Familiarity with logistics systems and Customs compliance requirements/systems/programs/strategies as published by local Customs and other authorities.
- Advanced skills in analytics tools and automation solutions for performance optimization.
- Strong knowledge of quality tools and standards such as ISO9001, FMEA, 8D, and root cause analysis methodologies.
- Demonstrated ability to perform data-driven problem solving and develop scalable operational solutions.
Preferred Qualifications:
- Master's degree in a related field with 5+ years of experience in logistics, transportation, or supply chain management.
- Proven leadership experience in supplier engagement and strategic performance management.
- Excellent communication and interpersonal skills to influence cross-functional teams and stakeholders.
- Experience implementing continuous improvement initiatives, including automation and emerging technologies.
- A commitment to fostering innovation, collaboration, and operational excellence.
Yêu cầu nên có
Master's degree in a related field 5+ years of experience in logistics, transportation, or supply chain management Leadership experience in supplier engagement Experience in strategic performance management Experience implementing continuous improvement initiatives Experience implementing automation and emerging technologies
Công việc cụ thể là gì?
1. Manage the operations activities of Customs Brokerage service providers to make sure high standard compliance to Customs requirements that are regulated by local customs authority and/or to Intel's expectations as specified in high level master contract/SOW/SLG/SOP. This includes, but not limited to, driving for suppliers' performance improvements, being escalation point for suppliers' performance issues, partnering with other Logistics functions and site/VF stakeholders in executing Customs processes and solutions thru the suppliers/supplier development projects/cost saving opportunities as to reach to the highest standard of compliance while support to operational excellence. Be the point contact of all kinds statistics to external parties, relevant to Import/Export activities.
2. Monitor operations key metrics and implements best practices to ensure that all operational activities adhere to laws, guidelines, and Intel's standard requirements. Support compliance activities driven by site/VF.
3. Report progress against agreed schedule, scope, cost, and quality constraints to senior leaders on a regular basis.
4. Manage suppliers to meet or exceed performance goals and targets and be escalation point if there is concern of supplier performance. Identify and drive for supplier performance improvement.
5. Monitor and benchmark supplier services against the service level agreement. Support cost saving opportunities.
6. Guide the suppliers to evolve their service levels in line with Intel requirements.
7. Gather data on existing processes from partners, stakeholders, customers and analyze it to discover areas of defects, inefficiencies, or escalations.
8. Track and resolve operations exceptions at timely manner.
9. Collaborate with internal and external stakeholders to assure the most efficient delivery of services and products to customers.
10. Utilize analytical and advanced technology skills to develop logistics solutions that drive Intel's business execution optimally.
11. Build solid relationships with cross-functional teams and logistics service providers, ensuring smooth process flow and collaboration.
12. Manage critical escalations arising in the logistics network such that there is minimal impact on customer service.
• Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gianQuyền lợi có gì?
Lương thưởng
Competitive Compensation & Benefit (13th month salary, attractive bonuses,..)
Bảo hiểm & sức khoẻ
Premium Health Care Package for you and your family
Học hỏi & phát triển
Attractive Training Programs & Exciting team activities
