Manager of Customer Quality Team

Lương không công khai

Bắc Ninh (On-site)

Nghỉ trọn T7, CN

Hạn chót 04/12/2026

Đăng 8 ngày trước

Ít hơn 5 ứng viên

Yêu cầu công việc

Education:

  • University (Bachelor's degree or higher)
  • College
  • Vocational

Major: Engineering (Mechanical, Electrical/Electronic, Materials, Industrial Engineering, etc.) preferred

Experience:

  • 10+ years of quality management experience in the automotive or
  • Tier-1 automotive parts industry
  • Minimum 3–5 years of team lead / managerial experience
  • Proven experience in directly visiting overseas customers (e.g., China and India) to troubleshoot and resolve quality and defect issues, and communicate effectively with customers on-site.
  • Able and willing to travel overseas on short notice in response to customer requests, with a valid passport and no restrictions that would prevent international travel or visa issuance.

Skills:

  • - Strong leadership, team management, and conflict-resolution skills
  • - In-depth expertise in automotive quality core tools
  • (APQP, PPAP, FMEA, SPC, MSA) and 8D Methodology
  • - Proficient in quality system standards and audits (IATF 16949, VDA 6.3,
  • Customer Specific Requirements)
  • - Excellent customer-facing negotiation and communication capabilities

Language:

  • English (Business Fluent / Negotiation level)
  • Korean (Fluent)

Yêu cầu nên có

Major in Engineering, such as Mechanical, Electrical/Electronic, Materials, or Industrial Engineering

Công việc cụ thể là gì?

  • Team Leadership & Strategy: Lead, develop, and supervise the Customer Quality Team; establish customer quality strategies and team KPIs.
  • Escalation & Crisis Management: Lead high-level response to critical field claims, warranty issues, and major customer escalations.
  • Customer Relationship & Audit: Manage relationships with key OEM/Tier-1 customer quality representatives; lead customer audit responses (IATF 16949, VDA 6.3, CSR).
  • Quality Assurance Governance: Final review and approval of critical 8D reports, PPAP submissions, and 4M change management.
  • Recurrence Prevention & Lessons Learned: Establish cross-functional recurrence prevention systems; lead internal quality improvement task forces with R&D, Manufacturing, and Sourcing.
  • Global Regulation Compliance: Supervise compliance with global automotive quality standards and environmental regulations (RoHS, REACH, IMDS, conflict minerals, etc.).
• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:00 - 17:00 • Cấp bậc: Quản lý • Loại công việc: Toàn thời gian

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