Operation Specialist (Executive to Assistant Manager Level)

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1. Operate HMM' vessel - Check & send the Inbound data to Inbound team and partner on HMM’s dedicated feeder - Coordinate with Headquarter, boarding agent, the ports to arrange berth window of vessel. Announce berth window to related parties - Check space available on vessel for each parties, advise if any space shortage - Send B/P to Headquarter planner to get shipping instruction (Stowage instruction) - Coordinate with Port, Capt, and Headquarter planer to make stowage plan - Coordinate with Customer Service team to prepare containers loading list, combine HMM 'cargo loading, partners and send it to Port - Monitor and check the custom clearance. On-duty to solve problems when the vessel call & operate - Check & send the loading confirm to Customer Service team and partner on HMM’s dedicated feeder - Send Final stowage plan to Headquarter planer & next port - Report Terminal Departure Report and input data report into Compass system. 2. Operate non-HMM' vessel - Coordinate with Customer Service team to prepare containers loading list and send loading list to Shipping Order - Check space available on vessel and inform to salesman, Customer Service team - Monitor and check the custom clearance, containers out of long list, not available and inform to salesman, Customer Service team - On-duty to solve problems when the vessel call & operate. 3. Release empty order - Check and reply email to shippers and depot. 4. Others - Check and confirm reefer monitoring charge - Upload AP invoice (FES /PSO) - Check, verify & confirm volume export container, debt issues (including other troubles) to ports before they release bill - Verify payment when receive from Accountant Department & confirm - Help customers to solve any issue with HMM's services - Co-ordinate with Customer Service team, Inbound team & Equipment team to solve problem concern in Equipment at port - Weekly Operations report to Manager, Singapore Headquarter, Headquarter. 5. Issues - Shippers call at night-time to request extend more closing time, trouble refeer containers... - Terminals call at night-time to notice troubles: refeer containers damaged, does not reach temp setting, stowage plan …. - Terminal Operations on duty night-time - On the weekend and after working time shippers call to request release empty-order. • Ngày làm việc: • Giờ làm việc: • Cấp bậc: • Loại công việc: