Operations, Air Import

Lương không công khai

Quận Đống Đa, Hà Nội (On-site)

Nghỉ trọn T7, CN

Hạn chót 03/12/2026

Đăng 9 ngày trước

Yêu cầu công việc

• 1 year at least related experience required or equivalent combination of education

• Must be able to read, write and speak English fluently

• Respond promptly and professionally to customer needs

• Identify and resolve problem in a timely manner

• Follow policies and procedures and able to understand laws, rules and regulations in areas of assignment

• Have knowledge on customer service skill

• Have knowledge on CW1 is an advantage

• Have pharma certificate is an advantage

Yêu cầu nên có

Have knowledge of CW1 Have a pharma certificate

Công việc cụ thể là gì?

Purpose of the position:

Assist with processing or process Inbound shipments.

Responsible for documentation and preparation of documents, payment voucher and timely release of shipments to final customers.

Comply all handling procedures for global accounts.

Main Duties & Responsibilities:

• Receive pre-alert and coordinate import shipments on a daily basic

• Inform agent for any discrepancy between shipping docs and ask for correct docs

• Process shipments through CW1 system in a timely manner to ensure compliance with established deadlines and milestones.

• Follow up with carrier/airlines about ETA and send arrival notice to final customers in time

• Follow up with customs broker for any DAP/DDP shipments until delivery is done

• Issue charge sheet, debit note and payment voucher (PO) for each shipment

• Responsible for payment following up/ collection for non-credit customers

• Request for profit share from overseas agent and complete files in CW1 per deadline

• Inform manager of any problems and irregularities

• Perform other duties as assigned

• Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian

Quyền lợi có gì?

Lương thưởng

13th month salary; Performance Bonus

Bảo hiểm & sức khoẻ

Premium Health care program