Operations/ Doc Logistics Staff - Nhân Viên Chứng Từ Xuất Nhập Khẩu

Công việc cụ thể là gì?

Air Tiger Express Logistics Vietnam, branch of a long-established USA logistics company, is now looking for an Operation / Documentation staff for HO CHI MINH office. What you will be working on: • To be well familiar with AMS / ACI filing process for all shipments to TPS/CAN ports sector. • To be responsible for the operational results and administration of all containers services, traffic and network connections, provide the highest level of service at the lowest cost. • To provide a consistently high level of service to internal and external customers. • Minimize risk by dealing with vendors and carriers to reduce delays, diminish claims and maintain security. • Handling claims, complaint and queries and proactively following through to resolution for Customer satisfaction purpose. • To offer schedule information, service parameters, and release and cut-off information, shipping instructions (bookings), changes in destination, delays in transit, and customer inquiries or complaints. • To respond in a timely manner to queries (both internal and external) pertaining to export documentation issues and to strive at all times to meet established quality guidelines. • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian