Order Processing Specialist (MT - B2B Channel)

Number of Openings: 2

- Ensure all customer orders are received, processed accurately, and fulfilled in a timely manner, optimizing the end-to-end order-to-delivery process.

- Receive and validate orders, including quantity, product type, pricing, and promotional schemes.

- Maintain system data, perform order entry, and track order status in the ERP system (SAP or internal software).

- Collaborate closely with the Warehouse and Logistics teams to verify inventory availability, confirm delivery schedules, and prioritize urgent orders.

- Resolve issues related to order discrepancies, product returns, or delivery delays, and communicate updates promptly to the Sales team and customers.

- Perform periodic reconciliation of accounts receivable and inventory quantities with the Accounting team.

- Prepare weekly and monthly reports on sales performance, fill rate, and key operational KPIs.

- Manage and maintain all relevant documentation, including contracts, purchase orders, and delivery records.