Order & Shipping Manager
Lương không công khai
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 04/12/2026
Đăng 8 ngày trước
Yêu cầu công việc
Education: Bachelor’s degree in International Trade, Logistics, Supply Chain Management or related fields.
Experience:
- 5–7+ years export order & ocean shipping experience, with solid hands-on experience in full-cycle order management: PO intake, validation, order allocation, factory schedule tracking, order change control, backlog and due list monitoring.
- 2–3+ years management / team lead experience in Vietnam Rep. office, trading firm or furniture factory.
- Mandatory: Solid hands-on experience in wooden furniture export to US market, with experience managing order and shipping sub-teams and a Shipping Leader.
Technical Skills:
- Familiar with US trade and related compliance.
- Existing network with ocean carriers and forwarders for US lanes.
- Able to set handover controls between Order and Shipping teams.
Competencies:
- Fluent English (written & spoken) for communication with US HQ.
- Strong negotiation, problem-solving and conflict resolution skills.
- Leadership to manage two sub-teams and coordinate cross-team work.
- Able to work under pressure; proficient in SAP and advanced Excel.
Công việc cụ thể là gì?
1. POSITION OVERVIEW
This role owns end-to-end order and shipping execution, leading both the Order Team and Shipping Team. It acts as the key liaison between US HQ, Vietnam furniture suppliers, QA/QC and logistics providers. The position ensures smooth handover between order and shipping functions, and drives on-time, compliant shipments to the US.
2. KEY RESPONSIBILITIES
Order & Production Management
- Receive POs from US HQ, allocate orders to Asian suppliers and lead the Order Team to track production, lead time and ship-by dates for on-time delivery.
- Coordinate with QA/QC to align production progress with inspection milestones; flag risks early.
- Maintain accurate PO, backlog and open order data, keep SAP and shipping information consistent.
Shipping & Logistics Operations
- Supervise Shipping Team, review weekly/monthly shipping plans.
- Work with carriers and forwarders to secure space and manage container supply.
- Approve shipping documents: Commercial Invoice, Packing List, B/L, C/O, ISF, Lacey Act declaration, CPSC if applicable.
- Resolve shipment delays, cargo damage claims and freight reconciliation; assign follow-ups to the Shipping Leader.
Cross-team Alignment (Order & Shipping Team)
- Establish handover SOP between Order and Shipping teams. Order team shares ready-to-ship info; Shipping team feeds back cutoff, vessel schedule and space constraints.
- Run regular sync meetings, resolve gaps including ready date mismatch, post-booking order changes and marking/document revisions.
- Ensure data consistency between PO, packing list and loaded cargo.
Team Leadership
- Manage, coach and set KPIs for the Order Team, Shipping Team and Shipping Leader.
- Delegate daily shipping execution to the Shipping Leader; only high-risk items escalate to this role.
- Build and optimize SOPs for PO processing, inspection, booking, documentation and shipment closeout.
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