Quản Lý Quan Hệ Khách Hàng (Relationship Manager)
Hà Nội (On-site)
Nghỉ trọn T7, CN
Hạn chót 29/11/2026
Đăng 13 ngày trước
Yêu cầu công việc
• Bachelor’s degree or diploma in Business, Marketing, Real Estate, Hospitality or a related field.
• 5-8 years of experience in luxury real estate, branded residences, luxury hospitality, private banking, wealth management, luxury retail or other high-value relationship-based businesses.
• Proven track record in HNW/UHNW client development, relationship management and high-value sales.
• Strong personal and professional network among senior business leaders, HNW/UHNW
• clients, family offices, private networks or strategic referral sources.
• Demonstrated ability to open doors, build trust at senior levels and generate qualified business opportunities.
• Strong consultative selling, negotiation, presentation, clienteling and business development skills.
• Excellent understanding of luxury brand standards, client experience, discretion and relationship management.
• Strong CRM discipline and ability to use client data and insights to manage and develop a quality pipeline.
• Fluent in English and Vietnamese; additional languages are an advantage.
• Highly polished, commercially driven, discreet and confident engaging with senior and high-profile clientele.
Yêu cầu nên có
Additional languages.
Công việc cụ thể là gì?
Position Overview
Build and manage relationships with HNW/UHNW clients and high-level networks, generate qualified business opportunities and convert them into Membership and Villa sales, while consistently delivering the project’s ultra-luxury brand and client experience.
Key Responsibilities
• Develop and manage a portfolio of HNW/UHNW clients, from prospecting and relationship building through site visits, negotiation, closing and post-sale engagement.
• Leverage personal and professional networks to identify qualified prospects, referrals and new business opportunities.
• Manage relationships with sales agents and strategic partners, supporting lead generation, client introductions, sales activities and follow-up.
• Deliver personalised client consultations, presentations, site visits and project experiences, with strong knowledge of the project, product and brand.
• Manage the sales journey with a consultative, relationship-led approach, including follow up, booking coordination and closing.
• Represent the brand at all times, ensuring professionalism, discretion, presentation and service quality meet ultra-luxury standards.
• Support Sales Admin with sales paperwork, booking documentation, contracts and transaction requirements.
• Manage client gifting and personalised relationship touchpoints, coordinating with
• Marketing and relevant vendors to ensure appropriate timing, quality and brand standards.
• Maintain accurate CRM records, client profiles, engagement history, pipeline and sales activities.
• Develop existing relationships through upselling, cross-selling, referrals, private events and personalised engagement.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 9:00 - 18:00 • Cấp bậc: Quản lý • Loại công việc: Toàn thời gianQuyền lợi có gì?
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