Sales Tour Inbound (English/ German/ French/ Italian Speaking)

Main tasks

Manage and work directly with clients following sales procedure

- Create travel programs to meet a client's expectations and satisfy clients' demands

- To be proactive in promoting Easia's new products to clients & regularly remind them about Easia's new production

- Update and advise on information related to destinations and services to clients

- To take part in annual strategic works of the team & be in charge of setting sales targets for assigned clients

- Analyze the conversion rate of each client every month and do the proper follow-up on every request sent to clients

- To be in charge of the annual process of renewing client products.

- Manage clients' information and ensure information security

- Complete and update clients' profiles on customer software

- Work closely with the Operation Department to solve problems arising on the spot as well as reply to clients' complaints

- Understand competitors of the destination

Work with the Sales team leader on assigned prospects

- To analyze the existing product of prospects

- To create a tour program to match prospects' expectations

- To understand the competition and react accordingly

- Follow up with prospects about their feedback on our products

- Update the feedback of prospects to SDM & related departments

Other Tasks

- Complete other tasks assigned by STL (such as training newcomers, backing up another team member, and preparing reports…).

- Attend weekly Team meetings.

- Join inspection trips

- Escort client FAM trips

- Attend training courses to improve skills as well as work performance

- Actively take part in the evaluation process of the department and the Company

• Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (executive)