Salesforce Administrator & Architect

Yêu cầu công việc

- 5+ years of hands-on experience in Salesforce administration, CRM solution design, and platform architecture. - Proven ability to operate at both a strategic level (architecture, solution design) and a hands-on level (configuration, flow automation). - Deep experience with Salesforce Sales Cloud, covering the end-to-end lead-to-opportunity lifecycle, pipeline tracking, and campaign management. - Supporting multiple business units, brands, or complex B2B/industrial/manufacturing environments is strongly preferred. - Advanced proficiency in Salesforce Flow for process automation. - Strong technical skills: SOQL, Apex programming, data modeling, and API integration experience. - Experience integrating Salesforce with third-party systems (e.g., ERP, web platforms, analytics tools). - Solid grasp of data governance, data quality management (imports/exports, duplicate rules), and system security/sharing rules. - Proven ability to consult with stakeholders, translate business needs into scalable technical solutions, and challenge requests when a better approach exists. - Strong analytical, troubleshooting, project management, and documentation skills. - Fluent written and spoken English to lead meetings, gather requirements, and collaborate directly with U.S.-based leadership and teams. - Strong presentation and training skills to educate both technical and non-technical users. - Ability to maintain sufficient working-hour overlap with U.S. time zones. - Strongly Preferred: Salesforce Certified Administrator. Preferred / Plus: Platform App Builder, Business Analyst, Sales Cloud Consultant, or Architecture-level certifications.