Senior Quality Specialist, Training (Arc'teryx)
Lương không công khai
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 06/12/2026
Đăng 6 ngày trước
Ít hơn 20 ứng viên
Yêu cầu công việc
- Tertiary qualification in textiles, garment manufacturing, apparel engineering, quality management or a related discipline.
- 7+ years training experience, experience in apparel or technical product quality, including quality assurance, quality control, or manufacturing operations will be an advantage
- Demonstrated experience designing and delivering training to both internal employees and external vendor or factory teams.
- Hands-on experience with a Factory Certified Auditor or comparable auditor qualification program, including training preparation, facilitation, practical assessment, competency evaluation, certification and calibration.
- Convert complex technical requirements into clear, practical and audience-appropriate learning materials.
- Strong knowledge of technical performance products is highly preferred, particularly waterproof, seam sealing or taping, bonding, construction workmanship and functional testing.
- Communicate confidently and professionally in English, with fluent spoken English and strong written English for training, reports and stakeholder communication.
- Excellent facilitation, presentation, coaching, influencing and interpersonal skills, including the ability to work across cultures and organizational levels.
- Analytical and comfortable using assessment results, defect data, and quality metrics to evaluate learning effectiveness and prioritize improvement.
- Demonstrate integrity, objectivity, diplomacy, attention to detail and sound judgment when assessing and certifying auditor competence.
- Organized and disciplined in planning, document control, record retention, scheduling and follow-through.
- Frequent travel to vendors and factories throughout Asia (around 50%)
Value added:
- Formal train-the-trainer (TTT), instructional design or adult-learning certification.
- Experience with digital learning platforms, virtual facilitation, survey tools or learning-management systems.
- Experience applying Lean, Six Sigma, root-cause analysis, FMEA or statistical quality tools in apparel manufacturing.
- Additional Asian language capability relevant to the vendor base – Vietnam, China, Bangladesh, Indonesia & Sri Lanka.
Yêu cầu nên có
Experience in apparel or technical product quality, including quality assurance, quality control, or manufacturing operations. Knowledge of technical performance products, particularly waterproofing, seam sealing or taping, bonding, construction workmanship, and functional testing. Formal train-the-trainer (TTT), instructional design, or adult-learning certification. Experience with digital learning platforms, virtual facilitation, survey tools, or learning-management systems. Experience applying Lean, Six Sigma, root-cause analysis, FMEA, or statistical quality tools in apparel manufacturing. Additional Asian language capability relevant to the vendor base, including Vietnamese, Chinese, Bengali, Indonesian, or Sinhala.
Công việc cụ thể là gì?
Key Responsibilities:
- Support manager and HQ team to develop and implement the Global Quality training strategy and annual capability development roadmap based on business priorities, audit findings, quality risks, recurring defects, and vendor capability gaps.
- Serve as the lead trainer and subject matter expert for the Factory Certified Auditor (FCA) program, establishing and driving a Train-the-Trainer framework to build training capability within the Quality Specialist (QS) team.
- Coach, qualify, and certify Quality Specialists as FCA trainers, ensuring consistent training methodology, assessment standards, certification criteria, and governance across all sourcing regions.
- Manage the end-to-end FCA certification program, including training preparation, curriculum development, candidate readiness assessment, training delivery, auditor evaluation, certification decisions, calibration, recertification, and continuous competency development.
- Design, develop, and deliver quality training programs for internal teams, Quality Specialists, vendors, factories, and external partners through classroom, virtual, and factory-floor learning environments.
- Translate quality standards, SOPs, inspection criteria, and product technical specifications into practical training materials, visual learning tools, workshops, and competency assessments.
- Assess learner competency through knowledge verification, on-the-job evaluations, and certification assessments, providing coaching and development plans where required.
- Partner with HQ & HKO Quality Specialist teams to identify capability gaps and ensure training content remains aligned with current products, process, and quality requirements.
- Maintain training governance, including training records, competency matrices, certification status, assessment evidence, recertification requirements, and controlled training documentation.
- Measure training effectiveness through competency assessment results, defect reduction, first-time yield improvement, repeat finding reduction, and corrective action closure performance, using data to drive continuous improvement.
- Continuously improve training methodologies, learning content, and certification processes through feedback, benchmarking, root cause analysis, and quality best practices.
- Building a scalable regional quality academy and train-the-trainer framework for internal and external quality partners.
- Standardizing Factory Certified Auditor (FCA) qualification, calibration, recertification and governance across sourcing regions.
- Using training and quality-performance data to identify capability risks, prioritize interventions and demonstrate measurable business impact.
- Supporting onboarding and capability development for new vendors, new factories and new quality team members.
Quyền lợi có gì?
Lương thưởng
13th month salary & performance bonus
Bảo hiểm & sức khoẻ
Medical & Insurance Plan
Học hỏi & phát triển
Education assistance
