Senior Sales Executive - International Logistic

Key Responsibilities:

Business Development & New Customer Acquisition

• Identify, approach, and develop new business opportunities in cross-border logistics and freight forwarding,
• Proactively generate leads and acquire new customers, including importers, exporters, manufacturers, trading companies, distributors, and e-commerce businesses.
• Conduct market research to identify potential customer segments, industry trends, competitors, and business opportunities.
• Develop and execute sales activities to achieve assigned revenue and gross profit targets.
• Arrange customer meetings, sales presentations, business visits, and commercial negotiations.
• Build and maintain a healthy sales pipeline and convert prospects into active customers
• Expand the company’s market presence through networking, referrals, and strategic business relationships.

Logistic Solutions & Sales Development

• Understand customers’ shipping requirements, business models, and supply chain needs to recommend appropriate logistics solutions.
• Promote and sell the company’s logistics services, including. International Ocean (FCL/LCL) and Air Freight | Cross-border Transportation | Door-to-Door Logistics Services. E-commerce and Cross-border Logistics Solutions.
• Coordinate with Pricing, Operations, and overseas team to develop competitive and feasible logistics solutions.
• Prepare and present quotations, commercial proposals, and service agreements.
• Negotiate freight rates, service conditions, payment terms, and commercial contracts within the company’s approved policies.
• Ensure quotations and commercial proposals meet customer requirements while maintaining the company’s profitability

Customer Relationship and Key Account Management

• Develop and maintain strong relationships with existing customers to ensure satisfaction, retention, and long-term business growth.
• Understand customers’ shipping volumes, trade lanes, business cycles, and operational expectations.
• Identify opportunities for cross-selling and upselling additional logistics services.
• Regularly follow up on customer shipments and service performance.
• Proactively handle customer inquiries, complaints, and service-related issues in coordination with relevant departments.
• Build relationships with key decision-makers, including Procurement Managers, Supply Chain Managers, Logistics Managers, and business owners

Sales performance & Business Management

• Achieve assigned monthly, quarterly, and annual sales targets in terms of revenue and gross profit.
• Monitor individual sales performance, customer acquisition, conversion rates, and account profitability.
• Maintain accurate sales forecasts, customer databases, and sales pipeline reports.
• Monitor market freight rates, competitor activities, and industry developments.
• Ensure appropriate pricing and gross profit margins for each customer and shipment.
• Follow up on customer payment status and coordinate with Finance to manage outstanding receivables and credit risks.
• Prepare regular sales performance reports and business development updates for management.

Internal Coordination & Service Excellence

• Work closely with Operations, Pricing, Customer Service and Finance teams to ensure smooth service delivery.
• Coordinate customer onboarding and ensure proper handover of new accounts to the Operations team.
• Collaborate with overseas agents and international partners to provide seamless end-to-end logistics solutions.
• Follow up on shipment execution and proactively address operational issues that may affect customer satisfaction.
• Provide market intelligence and customer feedback to management to support business planning and service improvement.

• Ngày làm việc: T2 - T7 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian